Extended Stay America Select Suites - Fayetteville - Fort Bragg

Kelsy 

on Expedia

7 years ago

Nice room, but the staff made it terrible. So, we have 2 toddlers and then of course ourselves (my husband and I). When we came in, we had reserved our room for a week and the front desk lady apparently lived there so she said "oh I have kids too so I'll just put y'all above me so no one will complain" we told her that they are toddlers and they are not by any means quiet kids. So a day went by and everything was cool, and then literally every day after that at least once a day, staff came to our room to complain for HER! We... read more

Anonymous 

on Expedia

7 years ago

Horrible First of all it was more like a homeless shelter than a hotel. The bathroom was dirty, the room had a horrible odor. I wanted to leave but if I did I was still going to get charged for the room. It was the worst experience I ever had staying at a hotel. There were young ghetto guys hanging in the hallway and the elevator took like 5 minutes for the door to close. Stay away from this place unless you like filth. When I went to check out no one was there I had to go and just leave my card key at the desk. 

Anonymous 

on Expedia

7 years ago

It was a nightmare. It was so bad Idont even know It was terrible I think people who get a room there on a weekly online purchase should be able to get their money back. We tried to get the rest of our week returned after only being able to stay for 2 night no sleep and they refused to return the rest of our money. The smell of weed made us sick and it was loud all night. It was terrible 

Anonymous 

on Expedia

7 years ago

Aweful experience I can personally verify that Laurie B's check in experience is accurate. " Window closed. 500# for service was not answered." I also agree with "Don't waste your time!" Very unprofessional!!! My experience was with Jeremy. The worse customer service I have ever seen. When "Poor" says it's scary they mean it. While no one was answering the phone for us, someone was vandalizing the vending machine. 

Anonymous 

on Expedia

7 years ago

Terrible Don't stay here. My room was not clean, the bed sheets, pillows and linens were really old and soiled. The room smelled like a drug dealer had been living there prior to my arrival as the smell of weed was overwhelming. Transient people milling about the place, it was among the worst one night stays of any place I've stayed in the world. I never write reviews but felt compelled to warn others. I should say, not at all the fault of the staff here as they were very nice, especially the sweet lady that checked me in. 

Anonymous 

on Expedia

8 years ago

Room Experience When we reached our assigned room, we were greeted by a ROACHED. Looking further into the bathroom, the toilet bowl was filty. We immediately left the room and checked out. We were offered another room.(BUT REALLY.....) 

Anonymous 

on Expedia

8 years ago

Extremely poor Big sorry We booked rooms in this hotel from Orbitz and after traveling for 12 hrs when we reached the hotel they didn't give us rooms because they didn't have any room available. Apparently, there was an event in Fayetteville and they sold rooms to other people. We didn't receive any email from Orbitz/ Hotel about rooms not available. When we booked the rooms we got the confirmation and a note mentioning your rooms are confirmed and there is no need to call hotel. I never have such a worse experience in life... read more

Zurie 

on Expedia

8 years ago

Cheap and conveniently located The room was decent for the most part, wish the hotel staff came to take the trash out and offer clean linen. Besides the hot mess of people arguing in the halls every morning and putting their relationship problems on front street, the stay wasn't the worst I've had. 

TJ 

on Expedia

8 years ago

Don't stay here I did not enjoy my stay at all. The bed was only a full. My wife and I were unable to get much sleep due to the super thin walls and all the noise. The bathroom toilet was automatically flushing every 30 min. The bed also was not clean. It f