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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and well maintained. Easy access to food, downtown Fevatteville, NC. And mall.
Business response:
Angel, thanks so much for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Great Stay Me and my husband really enjoyed our stay. We stay locally but wanted to have some time away. The room was clean. The kitchen was perfect even though I thought the room supplied cooking ware. I was going to call the FD to ask but thankfully my husband bought the cookware. We really enjoyed our stay especially for the price. We will definitely be revisiting again soon. Staff called the room after checking in to make sure the room was up to our standards. That was a great service.
Business response:
Love, thanks for choosing Extended Stay America. We are glad you liked many aspects of our hotel with us and that you also found us to be a great value. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean Hotel & Strangers/Weirdos Around Guests Unfortunately a strange man knocked on my door he knew I was from out of town and knew what city I was from I called the front desk and she said the hotel wouldn't provide personal information to anyone. I hadn't talked with anyone about where I was from. I still don't know how he knew where I was from...He left but I saw him again and took his picture. Luckily, I had an event and was on my way out. Obviously, I didn't open the door, but I felt uneasy and uncomfortable as a resul... read more
Business response:
Calafia, thanks for choosing us and for sharing your feedback. We are reviewing your comments as we take the safety and security of our guests very seriously, and our staffs are well trained to handle such situations. We also work closely with local police to ensure we always have a safe and secure environment in our hotel. We hope this isolated incident will not deter your otherwise pleasant stay, and we look forward to welcoming you back. Sincerely, Hotel Management
Nice room nice hotel attendant cleanliness, quiet
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Nice hotel, near venue meeting was held Comfortable and convenient to the venue where my meeting was held.
Business response:
Nancy, thank you for choosing our hotel while here to attend a meeting. It feels good to know you had a restful stay with us and that our convenient location was the highlight of your experience. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
Thank you The air conditioner was very loud going on and off - a few more pillows would have been ideal but the room was clean.
Business response:
Our thanks for reviewing your stay at Extended Stay America. We are glad overall you had a nice stay, but we regret the air conditioner issue you experienced. Our maintenance team is checking it immediately. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Overnight stay Had to switch rooms right away due to the entire room smelling like dog urine, and window wouldn't shut and it was very hot, not a clean room.
Business response:
Thank you for choosing us for your overnight stay. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Check First Overall the stay was okay- I feel like they are false advertising with the breakfast thing - they don’t serve hot breakfast and the WiFi won’t allow you to connect to the internet due to cheap service plan of the hotel
Business response:
Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the wifi issue. Also, we are sorry that our breakfast offerings weren’t to your satisfaction. Your feedback is important for us, so it will be discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. We hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Business response:
David, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.