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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
.. My experience of staying at this hotel has been great!
Business response:
Jhetsymar, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon Extended Stay America. Sincerely, Hotel Management
It was awsome the people there were very nice and the rooms were very clean
Business response:
Jose, thanks for the excellent review of Extended Stay America. We are thrilled to know you liked your well-maintained room and were impressed by our courteous staff. Our entire team has appreciated you, and we all invite you for another outstanding stay. Sincerely, Hotel Management
Awesome Very clean now I have a place to stay every time I come to north Carolina.
Business response:
Jose, it was a pleasure to know how much you enjoyed your stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
my stay was very good and comfortable
Business response:
Gerald, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Dear Cicely, thank you for staying at Extended Stay America. We are glad to know you enjoyed everything that we have to offer. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Nice, spacious, comfortable room. My room was great. I had plenty of room and space to move around and store my things. The thing I didn't like was having a kitchen with no kitchen items. I needed silver ware and was told I had to order a kitchen set to be delivered to the room. I only needed a fork and was told I had to come to the lobby.
Business response:
Saggie, thank you for sharing your experience at Extended Stay America. We are happy to know you liked the comfort of your roomy room and that were satisfies with most aspects we offer. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Room was adequate for a short stay. Smoking rules are too strengent
Business response:
Don, thank you for being our guest. Although you had an overall pleasant stay and liked your room, we regret if any inconvenience was caused while being here. We appreciate you choosing us and hope to see you again in the future. Sincerely, Hotel Management
Booked a total of 4 rooms for 9 people, stayed 2 nights, no cleaning service, and no fresh towels. No personnel informed us that cleaning service is only once a week if you are staying for 7 days or longer. If cleaning service is needed it is additional cost. If fresh towels are needed you must bring your dirty towels to lobby in exchange for fresh ones. Location right on highway, so you hear all the loud traffic. from trucks and motorcycles.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and that our location was ideal for your visit. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. And fresh linens and towels along with any toiletries are always available at the front desk. Your feedback is appreciated, and we will be sure our team communicates this more clearly going forward. Thanks again for your feedback, and we hope to welcome you back soon. ... read more
I wouldn't stay here again! We stayed on the top floor, it was really noisy even at night from the traffic. I door barley closed, so we but a chair infront of it at night for extra security. The afternoon/night time staff was rude. We weren't allowed extra towels, which was mind blowing. The carpet was badly stained, and there was a hole in the wall. The room was freezing at night, and there wasn't extra blankets or pillows in the closet so we had to go to the office. We had a king suite, and it had a stove but not one paper... read more
Business response:
Karen, thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,365 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.