Extended Stay America Select Suites - Fayetteville - Owen Dr.

Business response:

Thank you for staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front de... read more

Business response:

Juled, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked our affordable rates. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Rebeca, we appreciate your gracious rating about your stay at Hotel Indigo Baltimore Downtown. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a comfortable stay and that offerings were to your satisfaction. However, we apologize for the inconvenience you had with regard to the wifi issue. Your review is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management 

Business response:

Carol, many thanks for taking the time to post your review online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Arthur, thanks for choosing us for your needs. Although you liked certain aspects of our hotel, we apologize for the housekeeping issue while you were here. Also, we are sorry you were disturbed due to the noise created by the heavy traffic. Your feedback for cleanliness is shared with the concerned team to do the needful. We hope you consider giving us another chance to serve you on a future date. Sincerely, Hotel Management 

Business response:

Thom, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management