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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Cicely, thank you for staying at Extended Stay America. We are glad to know you enjoyed everything that we have to offer. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
I wouldn't stay here again! We stayed on the top floor, it was really noisy even at night from the traffic. I door barley closed, so we but a chair infront of it at night for extra security. The afternoon/night time staff was rude. We weren't allowed extra towels, which was mind blowing. The carpet was badly stained, and there was a hole in the wall. The room was freezing at night, and there wasn't extra blankets or pillows in the closet so we had to go to the office. We had a king suite, and it had a stove but not one paper... read more
Business response:
Karen, thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Nice, spacious, comfortable room. My room was great. I had plenty of room and space to move around and store my things. The thing I didn't like was having a kitchen with no kitchen items. I needed silver ware and was told I had to order a kitchen set to be delivered to the room. I only needed a fork and was told I had to come to the lobby.
Business response:
Saggie, thank you for sharing your experience at Extended Stay America. We are happy to know you liked the comfort of your roomy room and that were satisfies with most aspects we offer. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Room was adequate for a short stay. Smoking rules are too strengent
Business response:
Don, thank you for being our guest. Although you had an overall pleasant stay and liked your room, we regret if any inconvenience was caused while being here. We appreciate you choosing us and hope to see you again in the future. Sincerely, Hotel Management
Quality is higher than expected for the price I was pleasantly surprised with how nice this hotel was for the price. I paid such a low price and therefore I was surprised by the conditions, comparatively. They renovated. It's not the best of the best, but worth staying there over more expensive places...Also, Starbucks and Zaxby's is walking distance, so this will be my permanent hotel whenever I am in Fayetteville
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know our location was ideal for your needs and that you were impressed with the great value we offer. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, Hotel Management
Check in employee was very nice, the other employees I had contact with had attitudes. Some didn't greet guest. Certain parts of the room wasn't clean as far as the kitchen area.
Business response:
Veronica, thank you for being our guest at Extended Stay America. Although you had an overall pleasant stay, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. Please give us another opportunity to make a better impression on your next visit to our area. Sincerely, Hotel Management
Business response:
William, thank you for taking the time to share your kind rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
There was mold all around the door outside. Smelled kind of funny inside. Overall it was decent.
Business response:
Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. Your concerns are shared with our housekeeping staff to ensure our hotel is well-poised for future guests. We appreciate you letting us know how we can improve and hope to have another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
The place is quiet and clean, and the room was comfortable.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 4.3 star rating with 1,434 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.