Extended Stay America Select Suites - Fayetteville - Springdale

Business response:

Dear Guest, Thank you for your feedback. We sincerely apologize that your stay did not meet expectations. We understand how important even the simplest comforts can be, and we regret that these were not readily available during your visit. While certain items may be provided upon request at the front desk, we recognize this may have caused inconvenience. Your comments have been shared with our team to improve the overall guest experience. We truly appreciate your input and hope to have the opportunity to provide a more comfo... read more

Business response:

Dear Amanda, Thank you for sharing your feedback regarding your recent visit. We apologize that the bed and bathroom did not meet your expectations and regret any discomfort this may have caused. Your comments have been shared with our housekeeping and maintenance teams to help improve cleanliness and overall room comfort. We hope you will allow us another opportunity to provide a stay that better reflects the quality and comfort we strive to deliver. Sincerely, Hotel Management