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5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for a visit to see kids in college bare minimum necessities. lots of carpet stains. Noisy in the morning. If you're working in the area for more than a week and need a small refrigerator and want to be able to microwave something. Showing it's age.
Needs improvements Upon arriving it smells like dogs and cigarette smoke in the hallways. I woke with a little congestion maybe from the smells. We only stayed one night and went to another hotel. The next day my congestion was gone.
Business response:
Dee - I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that our hotel did not meet your expectations. I discussed your comments with the team, and we are working to enhance our hotel's offerings moving forward. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Don't leave anything of value in your room Stayed 4 nights here and made the mistake of telling the desk clerk that I was joining some friends for dinner shortly. When my plans changed I lingered in the room awhile longer-which was a complete surprise to the clerk you quietly carded into my room 45 minutes later to discover me in my underwear getting dressed. When confronted she had no legitimate explanation for her intrusion. I left word for the manager to contact me to no avail, and was finally able to speak to her about t... read more
Dump Coachroaches...stained carpet...torn up walls....better than being homeless I guess..
Dirty hotel near University and restaurants Staff was nice but basically ignored requests for improving the room and our stay....... Small items and supplies missing from room upon arrival........ Stained pillows with no pillow cases and request to rectify ignored.......... Dirty and stained carpet........... Constant smell of smoke in hallways and filtering into the room.
First Time in extended stay. Didn't know what to expect, but didn't care for cigarette burn holes in the blanket, extreme stains on the chair, noisy tags on all the pillows. Room was clean, temperature control was a bit difficult, couldn't get it to regulate right. Shower was good, and having a Fridge and Microwave was nice. Coffee was provided only for one night, so had to get it downstairs each morning after that. Price was reasonable, but don't think I would stay in an extended stay again unless it was an emergency. Hones... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am glad to hear that you found your guest room toe be affordable and clean. The cigarette burns in your blanket and stains on the chair you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am meeting with my team to get all the issues fixed . Still, I am pleased that you found your shower to work properly and our fully-equipped kitchen to be ideal for your travel needs. Our team is c... read more
room was nasty and stinky. carpet filthy with large stains. curtains had holes in them. walls were dirty and worn.. hallways smelled of stale cigarettes. we asked for and received a different room but it smelled worse than the first one. we would never stay in one of their hotels again. had to wash everything when we got home to get the cigarette smell out.
Extended Stay America Select Suites - Fayetteville - Springdale has a 3.3 star rating with 1,321 reviews.
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.