Extended Stay America Select Suites - Fayetteville - Springdale

Anonymous 

on Expedia

10 years ago

Clean enough to not be just nasty, but still not acceptable. Poorly kept grounds. 3rd floor smelled like an ashtray even though it says no smoking, that must be a new thing. There was cigarette burns in the carpet of our room and even in the pillows. Wouldn't stay again. 

Kim 

on Expedia

10 years ago

Horrible experience We booked a king size room over 2 months in advance. When we got there to check in at 3pm, we were told that the hotel was overbooked and that they only had one queen size room. Everything about the room was terrible! The bathtub backed up, the toilet was loud, the fitted sheets on the mattress and box spring were ripped and torn. The hotel was a non smoking hotel, but yet our room was overwhelming of smoke. We found out the next day, you do not get your room cleaned or fresh towels. You have to personall... read more

Cattleman 

on Expedia

10 years ago

Good stay for a guy. Don't take any women or child Got there very late. No one at desk. Had to wait10 minutes. Finally one guest came up and found the desk clerk for me. My son and I just needed a place to sleep. Channels on the TV were not monitored for porn. Thumbing through channels and a pornstation poped up. During the night, we were awakened by a ruckus next door. Some woman came back to her room to find out that her boyfriend had moved out on her and found that her room had been rented to another guy. Her clothes were... read more

Mark 

on Expedia

10 years ago

Will never stay here again The room smelled like body oder. A dog pooped outside my door in the hallway and it was just left there. Called management and they came off irritated with me like I was supposed to clean it up. Sitting in the lobby the next morning the staff openly used very foul language wail complaining about co workers. 

bellylaughs58 

on Expedia

10 years ago

Very few amenities Rented a suite with a kitchen (stove, sink, refrigerator, and microwave). However, there are no dishes, flatware, cups, glasses, or cooking utensils in this room. ( There are 2 small plastic glasses in the bathroom) The kitchen cupboards are completely bare. NO COFFEE POT either. Grrrrrrrrrrr...... Also they advertise free Wi-Fi, except the connection you get with this is limited and thus useless. Had to pay extra to get broadband just to get on the internet and do my work. I won't be extending my stay her... read more

leslie 

on Expedia

10 years ago

Never again! Experience was not what we expected. Made reservations 2 months in advance and my husband and I were put in a double bed room instead of a king! Totally unacceptable! Doesn't matter how busy they were, nothing was organized, not enough staff to accommodate. Not what I paid for. Manager just put us anywhere! 

Beware 

on Expedia

10 years ago

Beware of this Hotel I had stayed here before several years ago so I thought I'd try it again. Things had changed. The parking lot was dark with guests hanging out smoking with hotel staff. At check in, there were large dogs roaming free in the lobby. When I got to the room, there was fingerprint dust all over the door; I assume there'd been a recent crime. Inside the room, the towels were dingy, there was no toilet paper, and the doors/walls were dirty. Other than that, it was a nice stay.