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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The office staff is great especially Cindy.
Business response:
Dear Guest, Thank you for your excellent rating and kind words about your stay at Extended Stay America. We’re delighted to hear that our team made such a positive impression, and it’s especially nice to know that Cindy contributed to a smooth and welcoming experience. Team members who create moments like this truly embody the spirit of hospitality we aim to offer, and we’ll share this comment with her. We’re grateful for your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management
The rooms were clean
Business response:
Thank you for your respond
The front desk staff was awesome hats off to Cindy the manager.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your excellent review. We’re delighted to hear that our associate Cindy and the front desk team made a positive impression throughout your stay. It’s always rewarding to hear when our team members contribute to creating a memorable experience for our valued guests. We’ll be sure to share your kind words with them for their superb work. Thank you for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Ok, but needs improvement The staff was fantastic! However, there was mold on the bathroom ceiling, the fridge was rusty and dirty, and the beds were rock hard. The front desk hours are very odd, and you cannot access the rooms without a guest key. The only point of entry is the main door, but it isnt handicap friendly.
Business response:
Dear Erin, We appreciate you taking the time to share your thoughts about your recent visit. While we’re pleased that our team made a positive impression, we’re sorry for the shortcomings that affected your comfort. Your comments regarding the condition of the room and accessibility concerns have been shared with the appropriate teams for review and improvement. Thank you again for your feedback, and we hope to provide a more comfortable and seamless experience on your next visit. Sincerely, Hotel Management
Was good
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 3.4 star rating with 968 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.