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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bare bones basic...would not recommend Scarey looking place ...very sterile and not welcoming at all...bare bones basic!
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Invaded by Ants!!! ANTS were in my room and bathroom!! I told the clerk upon check out!! All he could say was really I didn't know that!! He did offer any kind of comp!! I had to throw away all of my food that morning!! Never again will I stay there!!! Room 203
Business response:
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue.
They had no aminitys at all When I first got there they had no avalible room,even thought I reserve it a month in advance,so they gave me a employee room at the last minute,only cause they were still waiting on the employee to get hire,what if he was hire,what would I go to,I drove all the way from Newark nj,they at not responesable. This will be my last choice it I need to reserve again.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Not so good Room had a strong odor of cigarette smoke and mildew. No plastic cups made available for drinking.
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
Will not be back....ever!!! You pay for a room and that's it...expect to pay for everything and I mean everything! If I would've known I wouldn't have stayed. I'll prefer to pay a little more for better service and respect.
Business response:
We apologize for not explaining our brand to you before you booked your room. Sorry for the inconveniences you experienced during your stay. We wish you the best.
O M G!!!!!! Smoke smell EVERYWHERE! Amenities are none existing. Just a mess of a hotel room. Never again!!!
Business response:
Thank you for taking time out of your day to share your experience with us. We apologize for the negative experience you encountered and wish you the best.
Untrustworthy employees. Cleaning only once a week Untrustworthy employees. Cleaning only once a week
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Don't stay. We booked for a double bed in the studio. They don't have double beds. They have full bed. The person checking us in was confused and kept saying you want 2 beds and we told them no just the one double bed that we had already paid for on line. After finally getting checked in they close their front desk so there is only a 1800 number to call. Wont stay there again as the bed was super small, uncomfortable and had issues. You had to pay extra for daily linen exchange, and if you are expecting cups, pots and pans o... read more
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 3.4 star rating with 968 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.