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4395 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good
I had booked for some associates of mine and there were people lingering around, screaming, slamming doors all night, fire alarms going off constantly, people lingering in the stairwells and hallways and around the entrances. My team did not feel safe staying here
Business response:
DearGuest,We sincerely apologize for yournegativeexperience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Our front desk is always here to help you. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
Unexpectly had to pay $100 deposit to stay there, and didnt notice any improvements for the fee. Had to call ESA hotline noisy neighbors late at night. My last stay there a few weeks ago I forgot my computer and whoever cleaned the room didnt report finding my computer.
Business response:
Dear Roderick,Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Check was great Kristen was perfect
Business response:
Dear Hammond,Thank you for taking the time to share your feedback about your recent stay at Extended Stay America. We're thrilled to hear that your experience with us was great and that Kristen provided perfect service. We will surely pass along your kind words to her and recognize her for a job well done. Thank you again for your kind words, and we look forward to welcoming you back in the future for another enjoyable stay.Sincerely,Hotel Management
Was nice and quiet
Business response:
Dear Trey,Thank you for taking the time to share your feedback about your recent stay at Extended Stay America. We're delighted to hear that you found our hotel to be friendly and quiet, providing a peaceful environment for your stay. We strive to create a comfortable and relaxing atmosphere for all our guests, and we're thrilled to have met your expectations. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
Extended Stay America Select Suites - Fort Myers has a 2.7 star rating with 598 reviews.
Extended Stay America Select Suites - Fort Myers is open now. It will close tomorrow at 12:00 a.m.