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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the wonderful rating! We are so happy to see that you enjoyed your stay! Please come back to see us again soon!
It was very clean.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Helpful friendly staff. Clean building, grounds and rooms. Very reasonable rates.
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us, David! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
It was the average run of the mill hotel. It was clean and comfortable. We were a little mislead by the phrase "full kitchen" and bought frozen pizzas. So that could be rewarded.
Business response:
I'm sorry your stay did not truly impress you. We hope you'll consider staying with us again the next time you need some simple affordable lodging. Thank you so much for your feedback.
It's not great, but not horrible either Bright windows, no curtains, get room on backside for less sun. 1st week here - carpeted room smelled bad, found condom wrapper beside bed. 3rd week here - changed room to vynal flooring - much better! General manager doesn't know what he is doing. Ask for Tiffany, she really runs the place. 1st week- ck in w/Tiffany all good. 2nd week - extended booking thru Hotels.com, all done. Called Tiffany, anything I need to do? Nope, all good. Next day, Mgr calls & tells me I need to pay. I tel... read more
Business response:
We are terribly sorry for the many issues that you encountered during your time with us, Jennifer. This is not at all the exceptional experience we intended for you, and apologize for the lack of cleanliness, unpleasant odors, billing and customer service issues. We can assure you that we will address these matters with our housekeeping and management team for immediate action and resolve. We are so sorry for any inconvenience that was caused and will use your feedback to improve in these areas for all our future guests.
Hit or Miss Hit or miss, depending on the room you receive. Carpeted rooms maintain a foul odor, but hard wood rooms are much nicer.
Business response:
Thank you for letting us know how we are coming across and what areas we need to address, Jennifer. We appreciate hearing from you.
Business response:
Thank you for staying with us. We are glad our accommodations met your needs during this stay.
Nice people and very clean. Always pleasant to stay.
Business response:
Thank you for taking the time to review your stay at our hotel. We are overjoyed to see that your stay was exceptional! Thank you so much for allowing WoodSpring Suites to host you and we hope that we see you again the next time your travels bring you to the area!
Business response:
Thank you for taking the time to review your stay, Moh. We love seeing the great rating indicating that you had a comfortable and overall great stay! Thank you so much for choosing WoodSpring Suites and we hope to see you again the next time your travels bring you to Gainesville!
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 3.2 star rating with 952 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.