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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
People were smoking in the common areas and elevator even though signs said not to. Cleanliness was questionable.
Business response:
Thank you for reviewing and rating your stay with us, John. We sincerely apologize for the offensive odors that you endured, along with any cleanliness issues that you encountered. We never want your stay to be less than perfect and will make sure that we address these concerns at the property level for further action and review.
Perfect location for a quick stay when attending concert.
Business response:
Thank you so much for taking the time to rate us! We are so happy that our accommodations met your needs, Marisa! We would love to see you again the next time you are in the area!
Front desk person was rather rude. Made it clear that because I was a late check in she had up to 30 minutes to get to the desk.
Business response:
Thank you for your review and rating. We hate to see that you experience issues with the level of customer service that was provided. Our team works hard to show you an exemplary experience and we apologize that your visit did not reflect this. We will speak to our team directly so that we can make sure that we are improving in this area for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Nice stay we had our dog with us
Business response:
We are so happy to see that you enjoyed your time with us, Michelle! We truly appreciate you taking the time to rate us! Please come back to see us soon!
House
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again to see our improvements.
Business response:
Thank you so much for the amazing rating, Jerod! We hope you come back to see us again!
The property is clean and quiet.
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Was not as clean as I would have liked the shower was still dirty. But, overall was a good stay.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve, Brittany. Thank you for the review and we're glad you enjoyed an all-around great stay!
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 3.1 star rating with 924 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.