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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good but ok Room needs a deep clean but good for the price.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you overall enjoyed your stay and that you found us to be a good value. We value your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
I love the staff very polite helps with any problems. Nice area to be in. The property is very clean
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our well-kept property as well as the courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Relocation When my boyfriend and I walked into our first room is was very distasteful (I won’t go into details). I went back to the front desk and explained to the young lady what our room looked like and she apologized and gave us another room. The second room was livable we had no pillows(thank God I travel w/ours) and the toilet was dirty. I have OCD so I clean when we stay in hotels anyways). When I complained to the manager Monday, morning she apologized and give us a free night. I requested full service for our room an... read more
Business response:
We understand your frustration and regret the inconvenience it caused. However, we are happy that our staff did their best to accommodate you. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We look forward to welcoming you both back with a more favorable experience. Sincerely, Hotel Management
Can't beat it for the price@ Nice little place. Not fancy or loaded with wow extras, but it was clean, conveniently located, cozy and priced wonderfully!
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Lady at front desk was not even at the front desk when we tried to check in. We waited about 20 minutes before she finally came back. She was friendly though. Room wasn’t cleaned as good as it could be. Sink was leaking . shower had hair in it like sumbody shaved n they didn’t clean it properly. Price was reasonable but you get what you pay for.
Business response:
Thank you for your constructive comments. We are sorry for the displeasing conditions of your room which impacted your stay. It is certainly not acceptable, and we will discuss this with our housekeeping team to ensure such oversights are not repeated. Our front desk team will also be intimated to be more diligent going forward. Please revisit us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,661 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.