Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way

Business response:

Please accept our apologies for not providing a clean and restful stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals an effort to deliver better guest experiences going ahead. On a positive note, your overall rating suggests you had a pleasant stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management 

Business response:

Thank you for returning to Extended Stay America and the 5-star review. It is such a delight to know you were happy with the comfort of your well-appointed room and that you were awed with the excellent service delivered by our team. We value your patronage and look forward to future visits. Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. Thank you for your wonderful comments about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management 

Business response:

Evelin, thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Brenda, thank you for the wonderful review of Extended Stay America. We're thrilled to know our superb location was ideal for your traveling needs and that you had a wonderful time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Hank, thank you for choosing our hotel for your stay. We are pleased to know overall you had a pleasant time, but we are sorry for not meeting all of your expectations. We value your suggestion and hope to host you back in the future. Sincerely, Hotel Management 

Business response:

Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are happy to read you had a pleasant time while being here, but we are sorry we missed meeting some of your expectations. We wish we would have known about these problems as we would have done our best to ensure you are comfortable. We appreciate your business and hope to welcome you back in the future. Sincerely, Hotel Management