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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Extended Stay America Hotel Greensboro - Wendover Ave. - Big Tree Way is located at 4317 Big Tree Way, Greensboro, NC. This location is in the The Thicket neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shelley, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Ok
Business response:
Susan, we are glad you enjoyed your time at Extended Stay America. Thank you for the review, and we look forward to your next visit. Sincerely, Hotel Management
The stay was great....but what I don’t appreciate is being charged $55 on hotel.com and upon checking in, I was told my card declined then the receptionist telling me that their rooms was $43 for the night but My account and Hotels.com said I paid for it! Either way something sketchy happened and I’m ok because I know to call first beforehand. Thanks! -_-
Business response:
Michael, thank you for being our guest at Extended Stay America. We are glad to know you had a great time with us, but we regret if any inconvenience. It was a pleasure hosting you, and we look forward to seeing you back soon. Sincerely, Hotel Management
Repairs Needed Alot of maintenance issue with the room. The first room selected smelled bad, the second room lamp was out, the remote did not work, the faucet leaked in the tub, could not turn off the water for several minutes
Business response:
Monisha, thank you for sharing your experience at our hotel. Please accept our apologies for the difficulties you experienced in your rooms. We assure you that we have discussed your feedback with the appropriate departments, and we’re taking immediate actions to avoid such mistakes going forward. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, Hotel Management
NEEDS Improvement It was good for location, but it wasn't clean enough, chairs nasty, floor look like hadn't been vaccum, table wasn't clean enough. I'm glad i had my spray disinfect.
Business response:
We know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue does not happen again. Please consider giving us another chance to showcase you our improved side. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 4.1 star rating with 840 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.