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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Time for Renovations Room could have been cleaner. Carpet needs to be replaced. Shower curtain bar was installed at a high angel so water kept getting on the floor due to the curtain not being able to stay in place. Front Desk was very kind and professional and switched my room immediately after check in.
Business response:
Chandra, thank you for being our guest. We are pleased you had a pleasant stay and that you liked our front desk associate. However, we are sorry for the issues you encountered in your room. We have taken note of your feedback and have shared it with the housekeeping and maintenance team to be more diligent going forward. We appreciate your business and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Great service very nice front desk ckerk just all the way around nice
Business response:
Thank you for your recent stay at Extended Stay America. It's great to see that our front desk staff was friendly, warm and welcoming. We work hard to provide an excellent experience, and our team will certainly appreciate being recognized for their effort. We appreciate your business and look forward to having you as our guest again. Sincerely, Hotel Management
The excellence of the staff. Very professional. As always... and the rooms, you just knew, while checking in, that the rooms were gong to be beautiful. And well equipped.
Business response:
Thank you for being our guest at Extended Stay America. It was great to read that you were completely satisfied with your stay. We take great pride in providing clean, comfortable accommodations and a great staff. Feedback like yours lets us know we are on the right track. We look forward to welcoming you back soon. Sincerely, Hotel Management
All was good. We will be back if needed. Going in to Greensboro every year.
Business response:
Oleg, thank you for your excellent feedback. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Make those changes it would be worth it This place could be a very nice stay. It did not appear to be very clean, carpets look like it needed to be washed stains in the tub needs some updating. It could be a very nice hotel! Take the time to make the changes and I would be willing to go back!
Business response:
Thank you for sharing your feedback with us. We are sorry for the cleanliness issues you encountered during your stay. We are working with our housekeeping team to ensure we are more diligent in our efforts to maintain the cleanliness of our property. We hope you will give us the opportunity to host you again on a future visit to the area. Sincerely, Hotel Management
Pillows were not very comfortable. Room was ok but hole in bathroom door, no battery in smoke detector(?!?!) and carpet had stains. Ok for the cost when nothing else was available.
Business response:
Dear Christa, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,661 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.