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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Extended Stay America Hotel Greensboro - Wendover Ave. - Big Tree Way is located at 4317 Big Tree Way, Greensboro, NC. This location is in the The Thicket neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
room was extremely smelly. odor was very strange. had smell of tobacco mixed with something.
Business response:
Thank you for your feedback. We apologize for the odor you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
You get your money's worth and then some (x200%) Best staff, great location, and a room with everything I need. By far the best Extended stay in Greensboro! I've seen a lot of bad reviews but they don't make sense, because I've stayed here a few times, and had friends stay here, and we've never had a bad experience. The only thing they could do to improve is give the rooms away for free lol
Business response:
Glenn, thank you for staying with us and for sharing your glowing remarks online about Extended Stay America. It's wonderful to know we were able to provide you with an outstanding stay once again. We believe our comfortable accommodations and our outstanding customer service set us apart from other hotels in the area and bring guests back time and time again. We are thrilled you chose us for a return visit and we hope to see you again soon! Sincerely, Hotel Management
Housekeeping was sub par. I checked into a room with hair on the floor in the bathroom and toilet needed cleaning Carpet needs replacing.
Business response:
Jacquie, thank you for choosing Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the cleanliness issue you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 4.1 star rating with 858 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.