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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didnt like dogs barking all night in the hallway. Doors to outside proped open with rocks.
Business response:
Thank you for being our guest. We are so sorry your peace was disturbed by dog’s barking. If this happens on your next visit please let our desk staff know as we do have a pet policy to ensure our guests are not disturbed. We appreciate your business and hope this will not deter you from staying with us again. Sincerely, Hotel Management
The room was fine for a work trip. Coffee was terrible. had a bit of mold under the kitchen sink.
Business response:
Thank you for the feedback about your stay at our hotel. We are glad our location was perfect for your business needs, but we are sorry for the issues you encountered and the inconvenience it caused. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Nice hotel. Close to mall and other shops are walking distance.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our convenient location. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Great .otel Excellent! Could not have been better.
Business response:
Joann, thanks for the 5-star review of Extended Stay America. We are thrilled to know your stay was a great one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Guest above my room very loud bumping. I enjoyed the breakfast bar and coffee. The staff was very cordial
Business response:
Margie, thank you for choosing Extended Stay America. We are glad to know you were impressed with our courteous associates and that you also loved our delicious grab-and-go breakfast offerings. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Clean and Convenient There were steps to go anywhere. Steps up to breakfast room and then again down a flight of steps to get to the first floor. Once you had a room key, you could access a back door from the first floor without steps. Thank goodness!!! The room was stripped of anything for the kitchen so no cups, plates, silverware, or absolutely anything. There was no hair dryer as advertised. I had to call front desk and do all the steps...a flight up and then a flight down to get to front desk to be handed a very used w... read more
Business response:
Thank you for staying at our hotel. Although we are happy to know you liked your clean room, but we are sorry for your disappointment with our in-room amenities. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front-desk to communicate this more clearly going forward. We appreciate your business and hope to ... read more
Business response:
Brandon, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Friendly Staff was very friendly and accomodating.Extend breakfast time and keep a pot of coffee brewing along with better breakfast snacks. Thanks
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We’re delighted to know you liked the excellent service provided by our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We appreciate your feedback and assure you that we will share it with the concerned department. On behalf of everyone here, we invite you to stay with us again the next time you visit Greenville. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 977 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.