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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to i385, 10 min Uber from downtown clean room, grab n go breakfast, although would have preferred more pillows!!
Business response:
Matt, thank you for your candid feedback. We are happy to know that you liked our convenient location and your clean & comfortable room. However, we are sorry if any inconvenience was caused to you while you were here. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Quaneshia, thank you for visiting Extended Stay America and for sharing your positive rating. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Quite happy. Though wanted kitchen and had to request all items and staff had to lend me their oven pan. They did bring everything asap. Nothing to wash dishes with. They did not have enough pillows for our 4 registered guests. More than I usually spend for kitchen, so probably expected more for price. Would stay again when up there. Still good. Breakfast is just oatmeal, grits, granola bars.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you all enjoyed the overall visit and were impressed with the comfort of your well-equipped room. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
It was a great stay.will be doing it again soon.
Business response:
Lisa, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Just didnt like the stairs. Had a broken knee. Nice clean comfortable room. Perfect for long stay. Mall very close. Could walk.
Business response:
Joan, thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and your well-appointed room. That being said, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great updated rooms! Very good, updated rooms, wood floors - check in service was really slow, no one was at the front desk, no bell to ring, waited over 20 mins.
Business response:
Thanks for choosing Extended Stay America for your stay. We are glad to know you were impressed with your well-maintained room and had an enjoyable time with us. We have shared your concern with our front desk team to ensure this does not happen again. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management
Everything was good I stayed for 3 nights in 2 different rooms. The only thing I didn’t like was a used wash cloth left in shower and towels was dirt.
Business response:
Leslie, thanks for choosing Extended Stay America for your needs. We are glad everything went well during your stay and that our offerings were to your satisfaction. However, we are sorry for any inconvenience you had while being here. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Briana, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Ok for the price It was clean and the staff was nice. That's where it ends. The bed was very uncomfortable. The atmosphere was very noisy. Doors slamming, people congregating in the lobby..... wouldn't stay again.
Business response:
Natasha, thank you for taking the time to post your review. We are glad to know you liked our well-kept property as well as courteous associates. However, we apologize for the inconvenience you experienced while being here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance further. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 956 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.