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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great choice The staff was very friendly and helpful
Business response:
Eric, we are so glad you enjoyed your stay at Extended Stay America. It's wonderful to read how much you like our facilities and friendly staff. Our associates are our best asset, and they work hard to create a welcoming experience for all of our guests. We'll be sure to share your compliments with the entire team. Thank you for being our guest, and please come back to see us again soon. Sincerely, Hotel Management
Good if you’re deaf and don’t watch TV AC unit was very loud and startled me every now and then. TV cable reception was absolutely awful. I think an antenna would have provided better reception.
Business response:
We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the behavior you experienced from our staff member. Your comments have been addressed with the appropriate staff members, and we are taking every possible measure to ensure it does not happen again. We appreciate your business and hope you will consider staying with us again so we can provide you with the hospitality you should have experienced on this visit. We look forward to welcoming you back to our hotel. Sincerely, H... read more
Everything was nice, room, hotel, staff. Clean. Newly remodeled. Lots of restaurant and shopping, but hotel was in a nice quite corner of the city.
Business response:
Lisa, it was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel and had a wonderful time with us. We look forward to being of your service again whenever your plan brings you our way! Sincerely, General Manager
Business response:
Michel, thank you for your generous rating and for letting us know that you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, General Manager
Power was out at home. So this was a quick fix solution. The room itself was clean, so was the bedding. They forgot to finish cleaning the bathtub tho.
Business response:
Christine, thank you for choosing Extended Stay America for your stay. We are pleased you had a comfortable time here and that you loved your well-maintained room. We appreciate your feedback and look forward to hosting you again soon. Sincerely, General Manager
Nice location, close to shopping and restarants We had a pleasant stay, however, there was not enough grab and go breakfast!
Business response:
Jesse, thank you for reviewing our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. However, I'm sorry for the difficulty you had with our breakfast availability. We are not certain of the time you visited for breakfast, but we can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guest... read more
Nice hotel. Excellent staff Spent one night while driving to NC. Excellent service and staff
Business response:
Bobby, thank you for making Extended Stay America a part of your travel plans. We appreciate you letting us know how much you enjoyed your stay with us and how we met your needs with friendly smiles and prompt service. Our goal is total satisfaction, and we are happy to know we succeeded! We look forward to serving you again. Sincerely, General Manager
We rented the room during the eclipse and they were not prepared (but I can say that of the whole city) for the numbers. The breakfast was grab n go, so we just ate in the room. We did have to use an air mattress as opposed to the pull out couch since the mattress on it was filthy. However, the hotel staff was very nice and did the best they could.
Business response:
Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Ashley, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 4.4 star rating with 956 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.