Extended Stay America Select Suites - Greenville - Haywood Mall

Business response:

Thank you for the fantastic review. We're delighted to know you loved your well-kept room and that the service provided by Jarvis went a long way in making your stay a memorable one. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management 

Business response:

Lamonte, thank you for your fantastic rating! We're delighted you visited Extended Stay America and that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Lamonte, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Jalisa, thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved our well-kept room and that you were impressed with the service provided by our superb staff. On behalf of everyone here, we invite you to stay with us again the next time you visit Greenville. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing the specifics of your stay with us. We're glad you liked your well-appointed room and that the service provided by Carol met all your expectations. We look forward to sharing your compliments with here. However, we're sorry for the smoke smell you experienced while you were here and for not meeting some of your expectations. Please know we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, ever... read more

Business response:

We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management