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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nonsmokers Beware I booked a nonsmoking room. I changed rooms because the first room had a stale smoky smell. The second room was better, but I could still smell smoke because frankly the whole place had the stench of cigarettes(reception, hallways). The place is in need of remodeling. There were stains on the bathroom sink and the bottom of the bathtub was just brown in both rooms. Breakfast consisted of coffee, hot water for tea or instant oatmeal, and rotten looking fruit. This is one place I wish I had never stayed!
I like that it had a kitchen but when I entered the hotel it stinks in the hall way and had a strong odor the people that work there was saying they think some one was cooking fish. And then I had to check out early and wanted to stay another day but couldnt because they already book my room to some1else I felt like they should of ask me was I staying another day be4 they did that !!
was not what I expected Rooms smell and not what I expected for the price
Not a business class hotel! I had assumed that this would be a business hotel, similar to a Candlewood Suites or a Staybridge Suites, but it was shabby, run-down & awful. It had a bunch of sketchy, shady people hanging around, the room stunk & the bottom of the bathtub was filthy. I was afraid to fall asleep because I was worried that the bums outside would break into my car!
Breakfast is what you need
Business response:
Walt - Thank you for taking the time to give us feedback about our hotel. We do offer a grab and go breakfast every morning from 6:00am - 9:30am in the lobby. I apologize if that was not made clear to you at check-in and will speak to my staff to make sure this is communicated clearly moving forward. Thank you again for your review and we hope to host you again the next time you're in Greenville!
great and very comfortabe love location Rooms clean all amenities that you need staff terrific will always stay here when in Greenville love it
It was close to my activities but I was expecting I was just expecting a bigger room, from the way the ad read about the room......
Not the quality of newer Extended Stay America loc Asked for a non smoking room but ended up with a room that had previously been smoked in. Very poorly kept room overall, bath tub dirty, older looking room, not as clean overall, no hair dryer or shampoo/conditioner. Reasonable rate but I'd go to Marriot Suites next visit for not much higher rate.
Business response:
Dawn - Thank you for the feedback about your stay at our hotel. I sincerely apologize that your room was not clean and had a slight odor. Next time you stay with us, please alert the front desk of these issues; they would be more than happy to fix them or move you to another room. Also, shampoo and hair dryers are available at the front desk upon request. I'm sorry that was not made clear to you at check-in. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a bet... read more
The staff was very friendly! The room was slightly dated but it was clean.
Business response:
Erin - Thank you so much for posting a review of our property. I'm thrilled that our team provided you with excellent service and a clean room! Thank you for choosing Extended Stay Hotels. We hope to see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 3.7 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.