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Extended Stay America Select Suites - Greenville - Haywood Mall
- Hotels
- Greenville, SC
About this business
Location details
530 Woods Lake Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location, but older This hotel is actually really good. It is in a convenient place, the rates are low, and the service is excellent. It's just an old hotel, so it's missing accessibility features (like an elevator), and needs some work on the inside (such as carpets). Otherwise, it was a pleasant stay.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the convenience of our location and excellent service that our team provided. We really appreciate your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon.
sta away Do not stay there... room was large...bed comfortable... but mold in shower with soap scum... no room QA or it would have been caught.. needs renovating badly.. staff was OK
Business response:
Edward - Thank you for taking the time to write a review of our hotel. I am glad to hear that you found your room to be spacious and your bed to be comfortable. Still, I apologize for the unacceptable cleanliness issues you experienced during your visit. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Everything wad fine. The staff was attentive and very accommodating. I would recommend this extended stay
Business response:
Thank you for taking the time to write a review of our hotel. I am glad to hear that you found our staff to be attentive and accommodating. Customer service is a top priority of ours, so I am happy that we were able to provide you with an enjoyable stay. Thank you for choosing Extended Stay America. We hope to have the opportunity to see you again soon.
Good central location on very quiet street. Good value for the money.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the location and value of the hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
very friendly staff They are in a good location. We are from Alaska and a little disappointed the pool was closed.
Pleased I was well satisfied. I was expecting somewhat spartan accommodations and they were fine. In general, the hotel needs to be spruced up, but it was fairly clean. There was a disagreeable odor upon entry that my olfactory senses were able to ignore after a while. The arrangement of the room worked well so that I could do work comfortably in the room. The staff were polite and helpful.
Globalement décevant Excellent emplacement, proche des zones commerciales, de l'aéroport et des accès autoroutier, mais l'hôtel lui-même est plutôt défraichi. N'y allez pas avec de lourds bagages, il n'y a pas d'ascenceur, ne comptez pas sur le service. L'entretien de la chambre est hebdomadaire (le jeudi), le service petit déjeuner est symbolique et autant dire inexistant. Ma chambre n'avait ni fer à repasser, ni sèche cheveux, ni corbeille à papier. Vous êtes priés d'aller vider vos déchets dans une poubelle malodorante, q... read more
Front dest cleark told me there was no rooms left. After i made my reservation online, it wasn't until walking out the door making a complaint. She called me back in and said i have your room
Business response:
Jamie - We received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the miscommunication. We can assure you that we have reviewed our reservation procedures with our staff to ensure your experience is not repeated. We appreciate your comments, as it will only help us to improve. We do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Frequently asked questions about Extended Stay America Select Suites - Greenville - Haywood Mall
How is Extended Stay America Select Suites - Greenville - Haywood Mall rated?
Extended Stay America Select Suites - Greenville - Haywood Mall has a 3.7 star rating with 1,315 reviews.
When is Extended Stay America Select Suites - Greenville - Haywood Mall open?
Extended Stay America Select Suites - Greenville - Haywood Mall is open now. It will close tomorrow at 12:00 a.m.