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Extended Stay America Select Suites - Gulfport
- Hotels
- Gulfport, MS
About this business
Location details
8420 US 49, Gulfport, MS, 39501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last resort Upon late checkin to 20 day prepaid reservation I find that the new front desk clerk has deleted my account because it was after hours, rather than checking me in and having a key ready like every where else. After spending an hour on the phone with various people from hotels.com and the hotel manager I had to pay for a night to stay there then hope to work things out in the morning since the printer was broken and they could not receive a fax. The rooms were dirty (1 Star quality). The room was always damp feel... read more
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Business response:
Thank you for taking the time to rate our hotel.
Was no choice awful place
Business response:
We are sorry your stay didn’t live up to your expectations. We wish you the best in your future travels and hope you will give us another try.
Complain! Paid for WiFi online but be told "you have to pay $10 or $20/week" when checking in. Front deck service was very pool!
Business response:
Thank you for taking time out of your day to share your experience with us. We apologize for not explaining the Wi-Fi prior to check-in. We will be sure to make a point of explaining this to our future guests and are sorry it didn't happen in your case. We hope you will consider staying with us again in the future.
Bugs, we not talkin Bunny Make sure you bring insect repellent and toilet paper
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
I do no recommend anyone stay here, they have a very bad roach problem. We ended up checking out&& finding somewhere else to stay.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels.
Worse Hotel I know This was the worse Hotel that I have ever stayed at. The clerks had attitudes. You can't get clean linen daily, unless you pay for it daily. Housekeepers do not clean your room daily. They only clean rooms every other week. There were roaches in my room. Most of the channels on the television did not work. There were people smoking all over the hotel, even in the elevator. All the signs say no smoking and the clerk didn't even care. He wouldn't give us a refund for having the roaches in our room. Never eve... read more
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels.
Refund horrible This the must horrible stay and I called to get a number for the corporate office and never did,I really want a refund of the money I spent,everything was horrible. Never again and I was traveling for the holidays with family.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. We wish you the best on your future travels.
Hotel was disappointing Manager was irritable at check in, room was dirty, no amenities, had to replace towels and toilet paper ourselves, had to take our own trash out. Simply put a disappointment as non of this was explained ahead of time. Even had to supply own ice.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Gulfport
How is Extended Stay America Select Suites - Gulfport rated?
Extended Stay America Select Suites - Gulfport has a 2.6 star rating with 994 reviews.
When is Extended Stay America Select Suites - Gulfport open?
Extended Stay America Select Suites - Gulfport is open now. It will close tomorrow at 12:00 a.m.