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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great room although we didn't need or use the kitchen it was well appointed, clean room, soft towels and friendly staff, the only downside for me was the bed extremely firm bed. Also air conditioner fan would not stay on so from running to dead quiet and back again all night is disrupting.
Business response:
Thank you for choosing to stay with us. We're glad to know you liked your well-equipped room and that you were pleased with the service provided by our associates met all your expectations. However, we're sorry for the inconvenience you had due to the bed and the HVAC unit. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
not applicable - not applicable - not applicable - not applicable
Breakfast is poor, however others are good.
Business response:
Thank you for the nice rating of Extended Stay America. We are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We are glad that the rest of your stay was a pleasant one and hope it will bring you back to us. Sincerely, Hotel Management
Hotel was good overall but had a bad experience with the lady the front desk.
Business response:
Thank you for the review. We apologize for the unsatisfactory service you received from our front desk associate and have shared your concerns with her to ensure this does not repeat going forward. On a positive note, we are happy you liked our well-kept hotel. Thank you again, and we hope to make it up to you on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.