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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so great The room had a musty smell, with stains on the carpet. The bathroom reeked of stale cigarettes. The bed was hard and incredibly uncomfortable.
Business response:
Rebecca, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Please consider a revisit so we can redeem ourselves. Sincerely, Hotel Management
ed bugs! Bed bugs, stay away!
Business response:
Jerome, please accept our apologies for the concern outlined in your feedback. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee procedures are being followed to prevent any future issues. We are very grateful for your patience. Thank you for bringing this to our attention; we hope you will reconsider staying with us when you visit our area. Sincerely, Hotel Management
The sheets were dirty and there were stains on the lampshade
Business response:
Ethelene, thank you for your review. From your ratings, it seems you had an overall pleasant stay. However, we apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping team for review and action. Thank you once again for your feedback, and we look forward to your next visit with us. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
rie Place Friendly place with lots of families and sweet dogs. It was calm and quiet and despite lots of pets, everyone was very thoughtful about other guests.
Business response:
Sabrina, thank you for choosing to stay with us and for taking the time to post a review. We are happy to have met your expectations. It was our pleasure accommodating you, and we hope you will make Extended Stay America your home away from home whenever your travels bring you to our city. Sincerely, Hotel Management
Business response:
Leilany, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Clean, quiet, staff wears masks. will recommend. No breakfast due to covid though.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our well-maintained accommodations and that the attentive service provided by our associates added to your joy. Your recommendation is appreciated, and we hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Old and no coffee Hotel was old and run down, but the price was right and the kitchen convenient. They ran out of coffee makers though.
Business response:
Debbie, thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. However, we are glad you liked the value we offer and the kitchenette in your room. We hope that you will come back to see us again on your next visit to our area. Sincerely, Hotel Management
Business response:
CrisThián, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.