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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lisa, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Out of date. No housekeeping during my 2 night stay. The grab and go breakfast consisted of only granola bars. The coffee was put away by 9 am.
Business response:
Thank you for staying with us. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. We are also sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will make a note of your feedback as we plan any changes to it. Please come stay with us again as we w... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Location was perfect, close to shopping etc. The room was in poor condition, noisy upstairs room. Constant banging of the door thru out the night... squeaking sound from stairs, other rooms.
Business response:
Thanks for being our guest. Although you liked our convenient location, we sincerely apologize for not meeting your expectations with regard to your room. Also, we are sorry for the noise issue. Your feedback with regard to the condition of your room will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Great location! Excellent value. Good location right off the highway. Definitely a step up from your average hotel. Staff was very courteous. Would consider staying there again.
Business response:
Matthew, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our ideal location and were impressed with our courteous associates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
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Business response:
Jeffrey, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
.Nice hotel and friendly staff and a good price. Has all your needs met...bed was a little uncomfortable
Business response:
Tony, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are happy to read that you liked our courteous associates and affordable rates. However, we are sorry you found the sofa bed uncomfortable. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon as our guest. Sincerely, Hotel Management
Nothing special on this hotel. You can find better deals close by.
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Kylie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 956 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.