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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel It's good hotel with good service
Business response:
Idris, thank you for reviewing Extended Stay America - Hartford – Manchester. We are pleased to read you enjoyed your stay with us and appreciate your nice comments about our service. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Hartford - Manchester and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Bring a pillow Big-Y supermarket just down the road for supplies. Other restaurants near. Quiet, easy access to I84. If possible, bring your own pillow.
Business response:
Thank you for choosing to stay at Extended Stay America - Hartford - Manchester. We are happy to know you enjoyed your visit to our hotel and that you liked our convenient location which was perfect for your needs. Thanks once more, we hope you will plan on staying with us again in the future. Sincerely, General Manager
It was very nice but the sink had hair in it and the outside of the refrigerator looked like it had coffee stains.
Business response:
Thank you for choosing to stay at Extended Stay America - Hartford - Manchester. We are pleased to know you enjoyed your time with us and that you were impressed with most of the aspects of our hotel. However, I am sorry for the cleanliness issue you experienced during your stay and regret the inconvenience it caused. I have shared your concerns with my housekeeping team in an effort to improve our service and facilities moving forward. We appreciate your business and hope to welcome you back soon! Sincerely, General Manage... read more
pleasant stay wonderful customer service
Business response:
Thank you for taking the time to share your experience. It is great to see you received excellent customer service from our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good place that allows pets Overall not bad. The only complaint I have is the room needed to be cleaner. Under the beds were loaded with crumbs, wrappers, and even left over food. There was also a very strong food smell that we couldn't tell if it was coming from another room or previously from ours. They do allow pets, for a fee, which is great! Overall the room was quiet and comfortable. The staff was friendly and helpful. Just clean up the room better.
Business response:
Thank you for taking the time to share your experience. I am glad to see you were pleased with your stay and that you valued our pet-friendly policy; however, it disappointing to read your room should have been cleaner, which has been addressed with our housekeeping staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Room smelled weird
Perfect place for a focus-on-work mini-retreat The staff were friendly and helpful, the room was clean, comfortable, and perfect for my needs, including the kitchen so I could prepare my own meals and wireless internet access to stay connected to work. I had events to attend in the area Thursday evening and Saturday and didn't want to drive the 1.5 hours to/from home. I brought work with me and the room was comfortable and perfect for me to focus on my work and get a lot done. And, when it was time to relax, the big comfy re... read more
Business response:
Thank you for taking the time to share your experience. I am proud of our staff for providing you with excellent customer service and a clean, comfortable room that met your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 1,019 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.