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Extended Stay America Select Suites - Hartford - Manchester

4.2
  • Hotels
  • Manchester, CT

About this business

HospitalityHotels

Location details

340 Tolland Tpke., Manchester, CT, 06040, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2956 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Bring a pillow Big-Y supermarket just down the road for supplies. Other restaurants near. Quiet, easy access to I84. If possible, bring your own pillow. 

Business response:

Thank you for choosing to stay at Extended Stay America - Hartford - Manchester. We are happy to know you enjoyed your visit to our hotel and that you liked our convenient location which was perfect for your needs. Thanks once more, we hope you will plan on staying with us again in the future. Sincerely, General Manager 

Johnika's profile image
Johnika 
7 years ago

It was very nice but the sink had hair in it and the outside of the refrigerator looked like it had coffee stains. 

Business response:

Thank you for choosing to stay at Extended Stay America - Hartford - Manchester. We are pleased to know you enjoyed your time with us and that you were impressed with most of the aspects of our hotel. However, I am sorry for the cleanliness issue you experienced during your stay and regret the inconvenience it caused. I have shared your concerns with my housekeeping team in an effort to improve our service and facilities moving forward. We appreciate your business and hope to welcome you back soon! Sincerely, General Manage... read more

Kerri's profile image
7 years ago
Maria's profile image
7 years ago

pleasant stay wonderful customer service 

Business response:

Thank you for taking the time to share your experience. It is great to see you received excellent customer service from our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
7 years ago

Good place that allows pets Overall not bad. The only complaint I have is the room needed to be cleaner. Under the beds were loaded with crumbs, wrappers, and even left over food. There was also a very strong food smell that we couldn't tell if it was coming from another room or previously from ours. They do allow pets, for a fee, which is great! Overall the room was quiet and comfortable. The staff was friendly and helpful. Just clean up the room better. 

Business response:

Thank you for taking the time to share your experience. I am glad to see you were pleased with your stay and that you valued our pet-friendly policy; however, it disappointing to read your room should have been cleaner, which has been addressed with our housekeeping staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
7 years ago

Room smelled weird 

Mary A's profile image
Mary A 
7 years ago

Perfect place for a focus-on-work mini-retreat The staff were friendly and helpful, the room was clean, comfortable, and perfect for my needs, including the kitchen so I could prepare my own meals and wireless internet access to stay connected to work. I had events to attend in the area Thursday evening and Saturday and didn't want to drive the 1.5 hours to/from home. I brought work with me and the room was comfortable and perfect for me to focus on my work and get a lot done. And, when it was time to relax, the big comfy re... read more

Business response:

Thank you for taking the time to share your experience. I am proud of our staff for providing you with excellent customer service and a clean, comfortable room that met your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Richard's profile image
Richard 
7 years ago

breakfast was not much coffee ,tea granola bars and prepackaged muffins 

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Virginia 
7 years ago

Bting own breakfasts Stay was good, no frills hotel, breakfast left much to be desired . No juice, yogurt, regular milk, just coffee mate liquid for coffee. Also meager selection on Weds am, 1 muffin and a few cereal bars. Would stay again as it was clean and had a small kitchen area and will bring own breakfast foods. All in all, that was my only complaint. 

Business response:

Thank you for taking the time to share your experience. It is great to see you enjoyed your stay and that you would book with us again; however, we are disappointed to read that our grab-and-go breakfast did not meet your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester

How is Extended Stay America Select Suites - Hartford - Manchester rated?

Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 956 reviews. 

When is Extended Stay America Select Suites - Hartford - Manchester open?

Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.