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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
short stay i got to hotel was tired and wanted a shower well it didnt work and the tub started filling with water that would bot drain. So less than 20 minutes into my stay on January 1, 2016 I. checked out and here it is January 14, 2016 and I am yet to recieve a refund but they always tell me its in process. Steer clear its no value.
Business response:
We apologize for the inconveniences you encountered during your time at Value Place. We strive to provide a clean, comfortable, and affordable experience for all of our guests but it seems we have fallen short. We wish you the best in your future travels.
petty place is more like it the place was like staying in a prison
Business response:
We're sorry to hear you were unhappy with your stay at Value Place. Thank you for letting us know. We wish you the best.
Noise at the extreme! I was never able to get a good nights sleep. The walls were paper thin and you could hear everyone in other rooms and the hallways. The office closed early so you could not call and report anything, such as the couple next door screaming at 3 in the morning. They threw something so hard at their wall that my bed and headboard moved.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Basic Room, Very Basic Amenities Our room was very basic. We had 2 double beds, 1 night stand, a small computer table and chair. There was a Pergo floor with no capet, 2 bright overhead lights with the TV connected to that light. So if you like watching a movie with bright overhead light... The room has a small kitchenette-fridge and stove, but no silverware nor dishware nor pans. Evidently they have kitchen packs that you can rent. A brochure in room explained this, not the person checking us in. This hotel setup is best fo... read more
Business response:
Thank you for sharing your experience with us. Since we are an extended stay hotel we don't offer the typical amenities other hotels might offer. We apologize for any inconveniences this caused you. We hope you will consider staying with us again in the future.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
HUGE Disappointment! The hotel staff completely botched my reservations, gave me a key that did not work and then gave my room to another guest. I waited an hour at the desk to get a key to the second room as they had already given my room to the next guest in line. This isn't really a hotel as there are people who basically live here, lots of noise even with doors closed and locked. You will want the doors locked as there are people milling about the hallways all night making it impossible for a good nights sleep. Lastly I ... read more
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
NOT A HAPPY CAMPER We booked the hotel and were told we could have our boston terrior. After a 14 hour trip when we arrived they told us we could not have our dog. This was a race weekend in Indianapolis and trying to find a room at the last moment and finding rates were doubled everywhere. I think this hotel should have honored our reservation.
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
I couldn't wait to leave. When I first arrived I had a hard time locating the main entrance. It was just a single door. I was expecting ore of a hotel entrance I guess. When I went in it sort of felt like I was going to visit someone in jail. Just a counter top and small entryway. I realize this place is a value deal for extended stays but it could have been a lot better. There were bits of paper in various places on the floor. The counter top around the stove top was greasy. And the table had sticky places on it. I also not... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 834 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.