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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
There was no shampoo or hair dryer in the room. These are givens to me when I book a room. So I did not bring them with me. The pillows were all lumps and the bed was terribly uncomfortable. I will never stay here again. The elevator and floors were dirty.
Business response:
Thank you for taking the time to provide us with feedback on your stay. We value your comments and are sorry to hear that your experience didn’t match your expectations. We wish you only the best in your future travels.
Just avoid it, trust me I have stayed at many hotels across my business travels and this is bay far the worst for several reasons. Initial impressions: Outside there is typically quiet the crowd loitering around. To the extent that you know it’s not going to be a good stay before check in. During check in the receptionsist was fine but definently a messy lobby compared to most. The smell of the facility is terrible. The smell is so bad it left an odor on all my clothes. The first night someone pulled the fire alarm for a ... read more
Business response:
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
Only if you're desperate Made a reservation, changed it a few days before by one day. Tried to check in, they had no rooms, but had charged my card. Was told I could only change my reservation by phoning the hotel. Does Hotels.com know that policy? I received a confirmation of the change.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Very disappointing with this hotel. Nothing good to say about it. Was suppose to stay for a week but after one night I had to move to a better hotel. This is NOT a deal just because it is cheaper. There are NO amenities in the room. Not even a fork or spoon or pan to cook with. Not even a coffee maker. No night stands or chairs. No decor on the walls. It is like an army barracks. The clientele "living" there is a bit scary. Do not consider!
Business response:
I’m sorry to hear this. We strive to provide a great place at a great price and I’m sorry we let you down.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Very small rooms and no amenities. The bathroom was so small you had to close the door to get to the sink. It was an extended stay with stove and refrigerator but no untensils or pots or pans.There were no hand towels in the bathroom and no staff to complain to after 5:00. There was a full size bed. Who even uses them any more!
Business response:
I'm so sorry to hear that our hotel fell short of your expectations. We keep things simple and our rates affordable by providing basic amenities with the option to add extras as guests desire. I'm sorry this felt like an inconvenience to you instead of a customized positive experience. We wish you all the best in your future travels.
Not a good place. Mattress was well worn and uncomfortable. There are two very small pillows so we asked for another one only to be told they don’t have any. One nightstand next to the bed but no lamp so if you wanted to read in bed you had to turn the room light on. We did have a small kitchen with a microwave and brought our own tea but no cups in room. Bathroom had one bar of soap, no shampoo, etc.
Business response:
We are so sorry that you were not aware of our amenity package options. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. I'm so sorry that was not what you expected and was an inconvenience during your stay.
I wouldn’t have paid $50.00 for this room or experience.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 836 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.