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1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
STAY AWAY!!! Nothing is good about this hotel and I never give bad reviews. It's dirty, whole hotel smells like smoke, poor management, everything was dirty from the elevator to the room.
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
Business response:
Thank you for rating our hotel.
Not worth the price. You obviously get what you pay for. The room had a lingering odor that my daughter noticed, the bed sheets on one of the beds appeared to be years old, & the shelf in the bathroom had blood on the side of it. I would not have rated this at all if had stayed alone but no father should have to explain to his child why a room is below standards to that degree. Next time I'll pay the extra and stay at a better place.
Indianapolis Non-Value Hotel. Hotel rate was too high for the accommodations. I'm use to having wi-fi as well as coffee in the room. Also if you lost a key it was a $10.00 up charge. I would not recommend this hotel. I will pay a little more next time to be able to enjoy a couple of things such as coffee in the room and wi-fi if needed. Also no coffee in the entire hotel unless you brought your own maker.
Not happy I was not happy the website said pet friendly and service dogs welcome and they were very rude when we had my daughters service dog. You had to pay for wifi and local calls were .30 cents per call. If you wanted anything extra it cost money. We placed our trash outside our door, because we didn't know we couldn't one of the employees knocked on our door and said take the trash to the dumpster or you will be kicked out.
Never again We drove 4 hrs arrived 11 pm. On the phone, said front desk was 24/7, its not. Staff is rude, took both our id's & signed that were not on Sex Offender Registry. Room STUNK. Not cigarette smoke. Sheets stained w bodily fluids, wrinkled from before us. Bathroom covered in other people hair. We were so exhausted fell asleep on top of sheets. Bed creaky & uncomfortable. Noise kept going off every hour 6 am kept waking us. Changing sheets was not free. Internet cost was not free. No breakfast Shower didn't work. Fauc... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Front Desk Staff Hotel double charged me for my room because of a computer glitch!
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Very plain and stiff place to stay. Only thing that made it worth the money, was the area .
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services. We hope you will consider staying with us again in the future.
Luggage stolen manager not helpful My daughter's bag was stolen and the manager didn't react in a timely fashion so it was never found. Facility is nice but the place is full of full time residence. The keys would not work on a daily basis ano maid service. We will never stay at ValuPlace again!
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels.
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 834 reviews.
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.