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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee pot in room. The pillows are the size of a throw pillow on a couch. They even had hairs from prior residents and xalled down to office and got told to bring them down. Be alright if they hadnt put us on 4th floor and the evelator wasnt always in constant use from the full time residents that live here.
Business response:
Thank for you taking time to leave us this feedback. I'm so sorry to hear about your disappointing stay. This is not what we intended and we hope your future travels are excellent ones.
The place was terrible overall. The floor was dirty, stained. The blankets smelled terribly like if they weren’t washed. The bathroom tub was stained and dirty, there was no shampoo or iron, the hallway smelled like cigar smoke. Horrible, worst hotel we’ve been to.
Business response:
We are so sorry for the impression we made on you during your stay. Thank you for the detailed comments, I so wish your experience had been more pleasantly memorable and I'm sorry that we disappointed you.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
There was no shampoo or hair dryer in the room. These are givens to me when I book a room. So I did not bring them with me. The pillows were all lumps and the bed was terribly uncomfortable. I will never stay here again. The elevator and floors were dirty.
Business response:
Thank you for taking the time to provide us with feedback on your stay. We value your comments and are sorry to hear that your experience didn’t match your expectations. We wish you only the best in your future travels.
Just avoid it, trust me I have stayed at many hotels across my business travels and this is bay far the worst for several reasons. Initial impressions: Outside there is typically quiet the crowd loitering around. To the extent that you know it’s not going to be a good stay before check in. During check in the receptionsist was fine but definently a messy lobby compared to most. The smell of the facility is terrible. The smell is so bad it left an odor on all my clothes. The first night someone pulled the fire alarm for a ... read more
Business response:
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
Only if you're desperate Made a reservation, changed it a few days before by one day. Tried to check in, they had no rooms, but had charged my card. Was told I could only change my reservation by phoning the hotel. Does Hotels.com know that policy? I received a confirmation of the change.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Very disappointing with this hotel. Nothing good to say about it. Was suppose to stay for a week but after one night I had to move to a better hotel. This is NOT a deal just because it is cheaper. There are NO amenities in the room. Not even a fork or spoon or pan to cook with. Not even a coffee maker. No night stands or chairs. No decor on the walls. It is like an army barracks. The clientele "living" there is a bit scary. Do not consider!
Business response:
I’m sorry to hear this. We strive to provide a great place at a great price and I’m sorry we let you down.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Very small rooms and no amenities. The bathroom was so small you had to close the door to get to the sink. It was an extended stay with stove and refrigerator but no untensils or pots or pans.There were no hand towels in the bathroom and no staff to complain to after 5:00. There was a full size bed. Who even uses them any more!
Business response:
I'm so sorry to hear that our hotel fell short of your expectations. We keep things simple and our rates affordable by providing basic amenities with the option to add extras as guests desire. I'm sorry this felt like an inconvenience to you instead of a customized positive experience. We wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3.2 star rating with 968 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.