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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry to hear that you did not enjoy your stay with us. Best wishes in your future travels.
The stove was filthy, wiped off, but definitely not clean. Grease smeared all over. Couple long hairs on the bed. Just remodeled, so that was nice. Lady checking us in was nice also. Cleanliness is a big thing for me as I travel all the time.
Business response:
I hear you about cleanliness. We are in fact known for our super clean rooms and we hope you'll give us another try to wow you with our rooms and continued great service. Thank you for taking time to leave us your feedback.
No body was at the front desk. The tv in my room didn’t work. They never came to give me new towels. Didn’t have complimentary soap or shampoo. Was dirtier than a motel off the highway used for prostitution. Not worth the money at all.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Best wishes in your future travels.
mother in law room beds to small and not comfortable chairs hard as well
Business response:
We're so sorry to hear that the bed and chairs were not comfortable for you. We have passed along your comments to the hotel. Thank you for your feedback and we wish you well in your future travels.
I reserved in advance but waited 25 min for someone to come down and check me in and then another 15 min for her to open window and she was slow ...my paper receipt shows different amount from what i was charged
Business response:
Thank you for your review. We apologize for the inconvenience you experienced with the long wait you had at the reception desk. We strive to provide good value, comfortable, clean and affordable accommodations. Your feedback is being addressed with the management so that should you consider visiting us again, we are able to live up to our promises of a great guest experience.
Unfortunate There were bed bugs. We got bit EVERYWHERE. Staff was very kind though.
Bad experience. Hard small bed. Hard floors, limited staff. They did allow me to cancel after one day.
Understanding this Hotel is an extended stay but I did stay one night - the rooms, elevator, hallways and overall look inside was absolutely terrible. Dirty, towels had stains on them, TV didn’t work, heater/air face cover was off on floor broken into two pieces, staff unpleasant and much more... I would never recommend this place let alone stay there ever again.
Business response:
We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.
Where is the soap? One TINY bar of soap for two guests.
Business response:
I'm sorry you were unhappy during your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 834 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.