This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a good place. Mattress was well worn and uncomfortable. There are two very small pillows so we asked for another one only to be told they don’t have any. One nightstand next to the bed but no lamp so if you wanted to read in bed you had to turn the room light on. We did have a small kitchen with a microwave and brought our own tea but no cups in room. Bathroom had one bar of soap, no shampoo, etc.
Business response:
We are so sorry that you were not aware of our amenity package options. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. I'm so sorry that was not what you expected and was an inconvenience during your stay.
I wouldn’t have paid $50.00 for this room or experience.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Business response:
We are so sorry to hear that you did not enjoy your stay with us. Best wishes in your future travels.
The stove was filthy, wiped off, but definitely not clean. Grease smeared all over. Couple long hairs on the bed. Just remodeled, so that was nice. Lady checking us in was nice also. Cleanliness is a big thing for me as I travel all the time.
Business response:
I hear you about cleanliness. We are in fact known for our super clean rooms and we hope you'll give us another try to wow you with our rooms and continued great service. Thank you for taking time to leave us your feedback.
No body was at the front desk. The tv in my room didn’t work. They never came to give me new towels. Didn’t have complimentary soap or shampoo. Was dirtier than a motel off the highway used for prostitution. Not worth the money at all.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Best wishes in your future travels.
mother in law room beds to small and not comfortable chairs hard as well
Business response:
We're so sorry to hear that the bed and chairs were not comfortable for you. We have passed along your comments to the hotel. Thank you for your feedback and we wish you well in your future travels.
I reserved in advance but waited 25 min for someone to come down and check me in and then another 15 min for her to open window and she was slow ...my paper receipt shows different amount from what i was charged
Business response:
Thank you for your review. We apologize for the inconvenience you experienced with the long wait you had at the reception desk. We strive to provide good value, comfortable, clean and affordable accommodations. Your feedback is being addressed with the management so that should you consider visiting us again, we are able to live up to our promises of a great guest experience.
Unfortunate There were bed bugs. We got bit EVERYWHERE. Staff was very kind though.
Bad experience. Hard small bed. Hard floors, limited staff. They did allow me to cancel after one day.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3.2 star rating with 968 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.