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Extended Stay America Select Suites - Indianapolis - Lawrence
- Hotels
- Indianapolis, IN
About this business
Location details
9515 Pendleton Pike, Indianapolis, IN, 46236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Major letdown Ridiculous. The room was terrible for a family. No coffee pot and NO TOILET PAPER!! It's up to you to go buy tp. Gimme a break. Go to a real hotel.
Business response:
We apologize your stay did not meet your standards. Thank you for sharing your customer insight with us. We wish you the best.
Not What It Seems Motel claims low rates and good services. Look closer. In the very sparse room, no coffee pot (we'll sell or rent you one), no dishes in a studio (we'll sell or rent you some), no free internet/Wi-Fi (we'll sell or rent you what you need.) See a pattern here? Bait and Switch. It would have been more comfortable to sleep on the floor. Beds hard as a rock. No breakfast or morning coffee in-house. No maid service except two days a week. It was fresh and clean but without any amenities.
Business response:
We appreciate you taking the time to provide us with your customer insight. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Place is worn down. Mattress on bed was bad. Toilet was not working well. Air conditioner was loud. Most time staff was not there.
Business response:
We apologize for your negative experience during your stay with us. We apologize for any inconveniences you encountered during your stay. The property has been spoken to so we can resolve these issues. Thank you and we hope you will reconsider staying with us in the future.
Not for me It's cool to have a kitchen within the room but this place is just like a nursing home facility. Can't believe it charges about the same price as a two or three star hotel
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Depressing Experience A flop house for people with nowhere else to go. Sad place, and depressing experience. People across the hall screaming and fighting, while their children cried. Three nights with someone next door practicing their clarinet for hours. Bare bones provisions. The staff was very nice.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
One night is enough No amenities. Not even shampoo or utensils for the kitchen. Don't expect much.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Not happy The floor in the room was sticky. There were no towels and no shower curtain.
Business response:
Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are sorry this did not happen in your case. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Business response:
We appreciate you taking time to share your customer insight with us. We hope you will reconsider staying with us in the future.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Lawrence
How is Extended Stay America Select Suites - Indianapolis - Lawrence rated?
Extended Stay America Select Suites - Indianapolis - Lawrence has a 2.9 star rating with 1,188 reviews.
When is Extended Stay America Select Suites - Indianapolis - Lawrence open?
Extended Stay America Select Suites - Indianapolis - Lawrence is open now. It will close tomorrow at 12:00 a.m.