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9515 Pendleton Pike, Indianapolis, IN, 46236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last Time !!!!!!!!!!!!!!, No soap, no waste baskets, no glasses, plastic or otherwise, had to go to front desk to get remote for TV , charge for WIFI, but it was quite, and desk clerk was nice.....
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
This hotel was filthy. The floors were filthy the room was dirty when a complaint was given they said they just cleaned the room. They said they would come back and clean again but never did. There was water on the floor in the hallways and in the lobby. I would not recommend this to my worst enemy. I will stay away from this hotel and the chain associated with it
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Worst Stay of my Life!!! The guy at the front desk was lazy and rude. I asked him to bring us up some towels and he said no i would have to come down and exchange them. We had two towels and wash rags and one towel was wet. The elevator was out so we had to walk up steps where people was smoking. The carpets was stained and they had trash out in the hall the two days we was there. No one ever bothered to even pick up trash bags out of the hall. I mean i have never been in a more tacky place in my life. I did not know i could... read more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Never again if your booking here please reconsider This hotel is a joke. I stayed here for a week with in that time the hotel was raided and they found a meth lab a few rooms down from my room. I asked for my money back and was told because I booked on Expedia that I had to speak with them. Expedia was no help they were very inconsiderate and didn't even offer to find me another hotel or anything. Only thing I got out of the conversation was never rent a hotel with them again..
Sad The room smelled musty, the sink was clogged, the tv was fuzzy
It was a basic motel/by the week lodging, but a little dirtier than usual. The comforter was sticky, I wouldn't let my kid touch it. There was a bug on the wall - not a vermin bug, but still not ideal. It charged 30 more on this site than it did to just check in that night. Internet was not terribly expensive, but also not great.
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
If I could give a 0 I would! We traveled out of state and received confirmation that our stay was booked for 7 days. On arrival the staff expressed they are full and it is our problem to sort out with orbitz. They turned around and walked away! Shocking. Trying to find a place at almost midnight with a two year old wanting to sleep was nearly impossible! We had to drive another 2 hours to find a available hotel! Will never give them my business again!
Non-Smoking/Amenities Upon arrival I was informed at least five times while I was checking in that this facility is Non-smoking. However, I could not sleep or rest do to the smoke coming in my room and throughout the facility. Also, there was no soap or clean towels/wash cloths available you must pay for these items. I was appalled, and this experience has made me more aware of checking for specific items/amenities that I thought was a given....soap,washcloths, towels.
Cheap, but you get what you pay for. Noisy as walls are thin, people hanging around up front all hours, fire alarm going off often as people cook in their room. Keys failed to work randomly, had to have the front desk reprogram them.
Extended Stay America Select Suites - Indianapolis - Lawrence has a 2.9 star rating with 1,188 reviews.
Extended Stay America Select Suites - Indianapolis - Lawrence is open now. It will close tomorrow at 12:00 a.m.