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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great First Couple Days I think that this hotel brand is awesome as far as the idea. However, the staffing might be flawed and be aware, even when they are investigating a reported complaint and your not the guilty room, (smoking in a room across from ours), they will barge into your room if you take more than five seconds to get to the door... Unbelievable on the part of the night staff!
Business response:
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we hope to welcome you back in the future.
Business response:
Thank you for taking time out of your day to share your experience with us. We hope you will consider staying with us again in the future.
Great I felt so happy and very comfortable. I'll come back to this hotel for the net trip. Thank you...
Business response:
Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in the area again and that we have the opportunity to welcome you back to our hotel.
Value palace Room had a kitchenette but website didn't say there no utensils in room not even a glass or cup you have to buy them from hotel A lot of long stay people staying there and they were coming and going all night long
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Average Average as expected. Cheap price, cheap accommodations.
Business response:
We appreciate you taking time to share your thoughts with us. We hope you will consider staying with us again in the future.
Cheap, spartan, and out in the middle of nowhere Spent five days here by myself. The room is very spartan. No coffee maker for the morning and no lamps. All lighting is from fixtures in the cieling. WiFi is not included but you can get connected for $10 a week. The staff is very helpful when they are there, however there's a skeleton crew on the weekends which explains the low price. There also seems to be people staying there for extended periods because of how cheap this hotel is. My biggest complaint is the location and t... read more
Business response:
Thank you for sharing your customer insight with us. We appreciate all feedback you have provided. We wish you the best and hope you will consider staying with us the next time you visit Indianapolis.
Business response:
We strive to provide our guests with a clean, safe, and comfortable experience. We hope we did that for you. We wish you the best and hope to see you again.
The air conditioner would not cool the room so you could sleep. The hotel must have it programed so it would not cool below a certain temperature and that was NOT cool enough to get a good nights sleep. I woke up every hour because it got too hot. The room was clean.
Business response:
We apologize for your air conditioner not working properly. We will contact the property so the issue can be resolved quickly. Thank you for your feedback and we hope you will consider staying with us again in the future.
Clean, but not super comfortable We stayed here for five days as we were in the area visiting family. It is about what you'd expect from a hotel that is designed for longer stays. Our room had a full size fridge and a two burner stove. You don't get daily cleaning services (which we often don't use anyway), so be prepared to clean up after yourself and make your own bed! The beds were our biggest issue with this hotel. We had two double beds in our room, so we each slept in one (because a double is not big enough for the two... read more
Business response:
We are happy to hear you found most of your stay to be enjoyable. We apologize for the beds not meeting your standards. We appreciate the feedback as we continue to grow and mold our company. We hope to see you again.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.8 star rating with 728 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.