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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time out of your day to share your experience with us. We hope you will stay with us again in the future.
Wasn't what we thought will stay elsewhere next time
Business response:
We apologize for not understanding the Value Place brand. We will ensure that when making reservations our guests understand what they are getting. We take all feedback seriously and appreciate you sharing your experience with us.
長期滞在者用のホテル 長期滞在者用のホテルなので、キッチンが付いています。 全部自分でやれという感じで、ホテルとしてのサービスは余り期待しないほうがいいと思います。 レセプションに人がいる時間も日中のみです。 余り、お勧めはできません。
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
Fairly New Hotel When booking via internet, better pay at time of booking, as hotel WILL NOT honor booking price. I've booked the hotel twice wanting to pay at time of check-in, both times they would not honor Expedia's pricing. The hotel is fairly new and in good repair, rooms are clean and comfortable. You must pay extra for room service and internet. Had issues getting internet on, it was fast and reliable. Front desk is closed after hours for those wanting to check-in late.
Business response:
Thank you for taking time out of your day to share your experience at Value Place Rockville. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in. We are sorry to hear about the confusion with booking price. We hope you choose to stay with us again soon.
Nasty ass room, dirty when I got there. I had roaches in my room which I do have pictures to confirm. Adults and kids yelling and running around
Business response:
Dear Loren, We sincerely apologize for the unpleasant experience you encountered during your stay. The cleanliness and comfort of our guest rooms are priorities for us, and we regret falling short of those standards. Your comments have been shared with our team to help address these issues and improve our property. We appreciate your feedback and hope you will consider giving us another opportunity to provide a stay that better reflects the quality and service we strive to deliver. Sincerely, Hotel Management
Pésimo , soltaba un olor completamente asqueroso.
Business response:
Dear Nery, Thank you for taking the time to share your experience. We apologize that the overall condition and cleanliness of the property did not meet your expectations. Ensuring a comfortable and well-maintained environment for our guests is a top priority, and your feedback has been shared with our housekeeping staff for review. We appreciate you bringing this to our attention and hope you will consider giving us another opportunity to provide a more enjoyable and improved stay in the future. Sincerely, Hotel Management
Slum-like Conditions The room was absolutely disgusting. Felt like a run-down slum.
Friendly staff, but the property was in terrible condition, and my room was frankly disgusting. My shower didn't work , so I needed to be moved, and the room I was moved into was run down and corners of things were broken and chipping off. The pillows had makeup on them from a previous guest , so I had to get those switched out. The room smelled funny and had old furniture that had chipping leather and there were holes in the walls. Frankly, it was a terrible experience. Like I said, the staff was nice, but if I wasn't so de... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.8 star rating with 728 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.