This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Low cost hotel with moderate comfort.. The staff was friendly
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Business response:
Thank you for rating our hotel.
We were literally only in the hotel to sleep. The room was clean and spacious. The one staff member we had contact with was BEYOND RUDE. Absolutely awful. We visit Indianapolis often to race at Lucas Oil Raceway, the hotel isn't far from the track and is very affordable. We probably will return, simply for the value. Luckily we don't spend much time in the hotels, so we won't have to deal with the rude staff too much.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
The bed was not comfortable at all....I woke up to alot of body pain....didn't really get any sleep because of the trains going by thru out the night and early mornings
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Business response:
Thank you for taking the time to rate our hotel.
The bed was small and uncomfortable. The shower curtain had holes in it. They put families with kids on the second floor (agrivating). The staff was friendly though!
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
The Inn Very slow about check-in but ok with finding good price..
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Business response:
Our goals keep us striving to provide affordable and simple extended stays to all of our guests. Thank you for your support and we can’t wait to have you stay with us again.
beware of the train!! The lady that worked the desk at night was rude and unprofessional. And it would have been a great accommadtion to have curtains to block light. Also to be warned there was a train that was going to blow at 7am.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 2.9 star rating with 745 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.