Extended Stay America Select Suites - Jackson - South

Anonymous 

on Expedia

8 years ago

Wouldn't go back No one was there when we came to check in at 11 pm, then they wouldn't answer the phone. It took 10 minutes for someone to get to the front desk. 

Anonymous 

on Expedia

8 years ago

Just awful So I booked this room at around 10:45 Saturday night, when I got there around 11 I literally had to wait 45 minutes to get hold of the front desk attendant. Once she looked up my reservation she told me that since it was 11: 48 going on 12am that expedia would have to change my reservation to the next day in order for me to check in at that moment, expedia would not change the date, or give me a refund, so now I'm out of money & was unable to get a room 

CAB 

on Expedia

8 years ago

Hotel Too noisy, supposed to have Queen bed but was only full, bathrm fan didn't work, no extra toilet paper ( ours popped out of holder into toliet) no one around to get more from, front desk was even closed still at 10:00 am when we checked out- 

Alisha 

on Expedia

9 years ago

I did not get to enjoy my stay. I had to sleep in my car because the room was full of roaches and they could not do anything until Monday. I checked out on Saturday and rebook my stay at another hotel. So I just lost money on the stay at this hotel and had to pay $169 additional dollars to sleep comfortable on Saturday night and not having to drive back home in the middle of the night after attending my event. I would not recommend this hotel any more. The Customer service is great, but the rooms are awful. I have photos tha... read more

Anonymous 

on Expedia

9 years ago

Bad hotel. It basically sucked. No one checks you in late at night. My friend and I got there late and no one was at the front counter. We had to ring someone that was asleep to come let us in. Almost didn't even get to sleep in the hotel we booked. The room didn't have any toilet paper for both nights we were there. My friend woke up early and had to use the bathroom and found out th hard way he had to go to a gas station nearby which was almost worse than not having any toilet paper. Each night before we went to sleep cock... read more

Carsheika 

on Expedia

9 years ago

Room had roaches... Never again 

Anonymous 

on Expedia

9 years ago

Avoid at all cost Roaches in the room. Staff ver shirt and NEVER available at the front desk. Maintain ends crews were there during my stay, I work nights and have to sleep during the day. The crew INSISTED on waking me up during the day and opening the door for them to make changes. Avoid at all cost.