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Extended Stay America Select Suites - Jackson - South

3.6
  • Hotels
  • Byram, MS

About this business

HospitalityHotels

Location details

5590 I-55 South Frontage Rd, Byram, MS, 39272, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.6472 reviews
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Maria's profile image
Maria 
8 years ago

Nasty Dirty towels in the room, the tub was nasty, bed sheets looked slept on. Just nasty. 

Business response:

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us. 

John's profile image
John 
8 years ago

No coffee in the vending machine that is all will not stay again 

Business response:

I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it! 

Angela's profile image
Angela 
8 years ago

not a good vacation this hotel has roaches. the bed we slept on was noisey due to the base being a spring. i didn't enjoy my stay 

Anonymous's profile image
Anonymous 
8 years ago

Very very sparse Evacuated from Hurricane Irma, I had few hotel choicea I picked this one as it advertised a kitchenette. There are no dishes, no glasses etc No lamp--only overhead flourscents, no clock, no coffeemaker, only a plastic chair, a grainy TV, room cleaned weekly. The bed was uncomfortable. Cigarette smoke seeped from the room next door. But, it was clean and the AC worked. 

Ms.'s profile image
Ms. 
8 years ago

Reluctant to return, last resort. The first night stay I saw a roach crawling on the stove and wall. I had 2 face cloths, 2 bath towels for 3 nights. My brother had his own room and only had 2 bath towels and no face cloths. The mattress would slide on the very cheap metal box spring it was on every time you sat on it. Location of hotel was close to stores, gas stations, etc. Staff was friendly 

Sylvester's profile image
Sylvester 
8 years ago

Didn't Use I didn't use the room. I thought since I hadn't heard of it before, it was a new hotel. Come to find out, it was previously a different cheap hotel but just did a name change. I arrived too late to cancel it but I immediately noticed how dirty the hallway carpet appeared. When I got to the room, I saw the commode was black in the bottom from not cleaned regularly it seemed. Then, the sofa had large cigarette burn holes and didn't look very clean...flipped the cushions over. There were also drawers with no front or... read more

Victoria's profile image
Victoria 
8 years ago

DONT DO IT This was the absolute worst experience I've ever had. I arrived to check in and the staff was standing around talking very inappropriately, they sent someone to make sure our room was clean before we headed up which clearly their definition of clean is not the same as ours. We walk in our room and the floors are soaking wet and the room smells very strongly of bleach. There were roaches everywhere including the bath tub so before we even finish sitting our stuff down we go back to the front desk. The man was extre... read more

Anonymous's profile image
Anonymous 
8 years ago

Wouldn't go back No one was there when we came to check in at 11 pm, then they wouldn't answer the phone. It took 10 minutes for someone to get to the front desk. 

Anonymous's profile image
Anonymous 
9 years ago

Just awful So I booked this room at around 10:45 Saturday night, when I got there around 11 I literally had to wait 45 minutes to get hold of the front desk attendant. Once she looked up my reservation she told me that since it was 11: 48 going on 12am that expedia would have to change my reservation to the next day in order for me to check in at that moment, expedia would not change the date, or give me a refund, so now I'm out of money & was unable to get a room 

Business response:

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area. 

Frequently asked questions about Extended Stay America Select Suites - Jackson - South

How is Extended Stay America Select Suites - Jackson - South rated?

Extended Stay America Select Suites - Jackson - South has a 3.6 star rating with 472 reviews. 

When is Extended Stay America Select Suites - Jackson - South open?

Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.