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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Waste of money Locked out slept in car
Business response:
Oh no! We are so sorry to hear about this. We do have a lobby phone that will connect to the on-call staff who could have taken care of your room key issue.
First night no hot water. No remote control for tv. I got moved to another room.
Business response:
We are sorry that you had a negative experience during your stay with us. We strive to provide a great guest experience with comfortable rooms and friendly service and we will look into everything you've brought to our attention. We hope you will consider staying with us again the next time your travels bring you to our area for the great experience you deserve.
Cheap isn’t always best The room was creepy. It really wasn’t worth the stay. The beds are horrible and springy . Neighbors could hear Any little movement in your room , including getting out the bed and going to the restroom. The TVs have poor reception and it really isn’t worth the money . Might as well pay $20 more and stay somewhere else. At least you’ll have breakfast and a somewhat good nights rest. I expected more especially when this “hotel” hasn’t even been up for even 3 years. New management and remodeling needs to... read more
Business response:
• We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Business Not friendly staffs. I forgot my ipad in a room and I call them they still have it when I went to pick it up my iPad it disappear.
Entire 4th floor was occupied by pot smokers. The stench was horrendous. Ended up checking out after three days then they tried to stiff me on my refund
Do not stay here!!! Check in took 30 minutes because no one was there. The nonsmoking room smelled like smoke. The beds had terrible pillows and mattresses which were super uncomfortable.
Business response:
We're sorry to hear about your check-in woes. The risk of us not having a 24-hour front desk is that late-night arrivals can often be frustrating for the guest. We've followed up with the property and they are going to speak with the overnight attendant. Please keep us posted if there is more we can do for you.
Spoiled my little girls birthday because of bugs It wasn’t very good my six year old was very hurt by the roaches crawling every where when night fell.
Business response:
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue.
Roach motel It had bugs in room!!!! Very ran down!!!!
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 3.6 star rating with 472 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.