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Extended Stay America Select Suites - Jackson - South
- Hotels
- Byram, MS
About this business
Location details
5590 I-55 South Frontage Rd, Byram, MS, 39272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Wont be staying again The only positive here was the staff, they were always helpful and friendly no matter the time of day. Now that is the only positive. I had read other reviews about bad things but this was my second time here and the first time wasn't so bad, so I gave it another try. They have went downhill! The smell of the hotel as soon as you walk in is that of smoking (and it's NOT cigarettes), a smell which flows throughout the ENTIRE building. Next was being given the wrong room key on check in to someone else's ... read more
Business response:
Thank you for your review. I’m so sorry to hear that our hotel didn't make a more positive impression on you. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Stay away! The absolute worst hotel I’ve ever stayed in.
Business response:
Thank you for taking time to review our hotel. I'm so sorry we did not make a more favorable impression on you during this stay.
outside building looks good the rooms are bad with Roaches and stained dirty sticky carpet.
Business response:
We are sorry to see that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
Did not have non-smoking room as reserved, room wasn’t ready, had to make up our own beds, bathtub drain was clogged, took 20 minutes to check in.
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Not satisfied.....................................
Business response:
I'm so sorry to hear this.
The room had roaches. I did let the front desk know. They said someone would spray. I left and came back and was assured the room was sprayed. I saw 2 more roaches 1 of which I was able to kill.
Business response:
Thank you for your patience as we address the issue. We appreciate that you let us know.
Horrible I wouldn’t recommend anyone stay here. This hotel has roaches. The staff is very unprofessional. Only one staff member was on top of everything. Her name is Jennifer.
Business response:
Thank you for sharing your impressions. It is so difficult to read that we've disappointed you so much. We hope your future lodging experiences are truly wonderful ones.
Customer service was wonderful!! But the downfall was the room was full of roaches.
Business response:
Oh no! We take all suspected insect sightings very seriously and we are embarrassed that you got such a bad impression of our hotel. We are sorry for disappointing you.
Frequently asked questions about Extended Stay America Select Suites - Jackson - South
How is Extended Stay America Select Suites - Jackson - South rated?
Extended Stay America Select Suites - Jackson - South has a 3.6 star rating with 472 reviews.
When is Extended Stay America Select Suites - Jackson - South open?
Extended Stay America Select Suites - Jackson - South is open now. It will close tomorrow at 12:00 a.m.