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8300 Western Way, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Needs a lot of renovation, especially the bathroom
Bathroom had smoke stains on countertop
Door was hard to open. Good thing my strong husband was with me otherwise I would have had to get a new room. I could not open the door without him. He has to throw his shoulder into it Everytime. Has to ask for toilet paper.
No towels, added fees if you use a third party (we used Orbitz so it was a $100 deposit) room had some damage but we reported it on our arrival. Staff was very kind and tried to clean some towels for us that took a few hours. Overall I’d rate this hotel a 3/5 but it was nice having a kitchen (you have a $40 fee if you need cooking utensils and pots/pan. I didn’t like the unexpected fees but hotel was still worth the money.
Business response:
Dear Kathryn, We are glad to hear you had pleasant encounters with our associates and that you found value in having a kitchen. However, we apologize for the lack of attentiveness and for any inconvenience caused. We also regret your disappointment regarding our fees and will review them to improve clarity in our communication with guests going forward. We appreciate your patience and hope to welcome you back with an even better experience next time. Sincerely, Hotel Management
It was comfortable and great
Value for the money Basic extended stay hotel at the low end of the market. A little tired but basically functional kitchen.
Business response:
Dear Bruce, Thank you for sharing your thoughts with us. We are glad to know you found your stay to offer reasonable value and appreciate your recognition of the essentials provided. We also acknowledge your observations and apologize if certain aspects did not fully meet your expectations. Your feedback is important and will be considered as we continue to improve. We hope to welcome you again for a more satisfying experience in the future. Sincerely, Hotel Management
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 3.1 star rating with 2,094 reviews.
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.