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Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible! Walking on the carpet made my feet black! Air conditioner didn't work well. Cabinets falling apart. No cups.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the carpet was dirty, Ac did not work well, and the cabinets where falling apart. Still, we are going to resolve these issues with our ME plus our renovation this October. We want you to know that we were able to fix these issues and offer great service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Do not stay The hotel was dirty, and hot. The front desk was completely unorganized. They don't have any roll away beds. They cleaning staff doesn't clean. The bath tubs are slippery and unsafe. They don't stock the bathrooms with enough towels or washcloths. The staff is less then helpful, and the breakfast that is advertised is a cup of oatmeal and granola bars. I will never stay there again.
Redroof inn The room was dusty, the walls were dirty. The sink and tub was backed up, there was roaches in the room. The beds where old and hard. There was no phone in the room. The seiling had so much dust on 5he top of it...it was discussing I wouldn't invite anyone to stay there. The picture is false avertizeing
Dirty room. Unfriendly staff. Terrible free wi-fi that never works. Broken Appliances. Broken light lamps. Bad stink.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that there were broken items in your room and it was dirty. Still, we are being renovated to help with some of these issues and we want you to know that we were able to offer clean and pleasent customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Not real bad Room was not real bad but all common areas were dirty and un maintained. Carpet in hallways did not seem old but was badly stained and smelled.
Very Dirty There are stains on the carpet, the walls, and furniture. It smells like cigarettes and was very dirty. Dust on the mirrors, soap rings in the sink as well as the bathtub. The used garbage bags were not removed from the room and there was a half eaten ice cream pint in the freezer. The smoke detecter was covered be a plastic garbage bag.
Business response:
Please accept our apologies that your room was not up to Extended Stay standards. Still, we are trying to improve our guest experience to know that we were able to offer comfortable and once renovated smoke free rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
The front desk staff was extremely rude and unprofessional. They even had one of my friends fear for her safety.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our staff was rude to you. Still, we are going to review this with our staff and want you to know that we were able to offer safe and helpful staff to our guest. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 3.2 star rating with 2,275 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.