Extended Stay America Select Suites - Jacksonville - Baymeadows's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Jacksonville - Baymeadows

3.2
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

8300 Western Way, Jacksonville, FL, 32256, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,275 reviews
Select a rating
Jeff's profile image
Jeff 
9 years ago

Horrible place Highly regret staying there. Place is scary. Bad crowd. I was worried about my safety often. Staff is lazy and don't care. Had to use same towel for 5 days because each time I asked for a clean one they had none. On fifth day I snuck in the laundry and got one. No daily housekeeping. Breakfast on the go is coffee and instant oatmeal only. I'd give this place a zero if it were possible. Stay at Comfort Suites across the street. It's a world of difference, not a possible meth lab hotel. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my apology on the condition of your stay. These issues will be addressed by our staff so a better job on all fronts will be done by our staff. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. 

Anonymous's profile image
Anonymous 
9 years ago

Watch out! Poor experience. First room wasn't clean when entered. Part of hotel under construction and bad look. Second room had no A/C cover so no idea what it was set on. Also phone didn't work. Went to front desk again and no one there. Gave up, figured out AC and went to bed irritated. 

Jamy's profile image
Jamy 
9 years ago

Just Nasty This place should be removed from Hotels.com It is a filthy hotel from the moment you step in to the check in counter Hallways are just nasty with a bad smell of mold thruout the entire building Will never stay here again 

Velibor's profile image
Velibor 
9 years ago

Terrible will never use again. When i came in to get checked in receptionist advised me that they have no rooms available and they have been under renovations for 3 weeks already. I called Hotels.com and the lady i talked to was kind of rude and wanted to charge me more money for another room somewhere else which is not understanding and all this happened at midnight 

FL traveller's profile image
FL traveller 
9 years ago

Much to be desired The hotel staff was very kind and professional. The parking lot was littered with lots of trash and cigarette butts. The carpet in the rooms and especially the hallways was absolutely disgusting from stains that seemed to be everywhere. We killed 3 live roaches on the wall in our room. I overheard someone try to exchange some linens, the answer was "we're completely out of wash cloths". It was a cheap rate, but obviously for a reason. 

fay's profile image
fay 
9 years ago

Never again...refund Not clean, and it smelled bad...I need a refund! 

Lisa's profile image
Lisa 
9 years ago

My experience with the stay was horrible. I would not recommend anyone to stay here. 

Anonymous's profile image
Anonymous 
9 years ago

Do not stay here The morning staff was terrible. They never had enough towels, face cloths and other items that you normal hotels keep in stock. The morning staff was not accommodating. She made mistakes in billing, admitted to mistakes and still tried to overcharge for the hotel room. Just the interaction with her alone has made this stay a terrible experience. There is no breakfast. Limited cable options. no ventilation in the bathrooms. 

Business response:

Thank you for taking the time to write a review of your stay. Please accept our apologies that we have over charged you. I'm glad we were able to correct the issue Still, we are over come these issues and we want you to know that we were able to offer better service and will use this for training purpose. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Lawrence's profile image
Lawrence 
9 years ago

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows

How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?

Extended Stay America Select Suites - Jacksonville - Baymeadows has a 3.2 star rating with 2,275 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?

Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.