Extended Stay America Select Suites - Jacksonville - Baymeadows

Cheryl 

on Expedia

9 years ago

Horrible customer service! am very upset with Travelocity because we called the hotel in the afternoon of 7/8 to let the front desk know that we would be checking in after midnight. We arrived to the hotel at 12:30 am. after calling them in the afternoon to confirm that we had a room. When we got to the hotel, we were told that it would be a one to two hour wait before they could check us in because there was a midnight audit going with their computer system. After the audit was completed, and we had been waiting in our car,... read more

Anonymous 

on Expedia

9 years ago

Not even for free Terrible. Lot being paved no signs have to drive in exit and not hit other cars. 2 people at desk helping 1 person waited 30 min to check in. Room disgusting broken tv phone AC fridge. Got another room AC lousy can't cool room vents face bed no circulation. Dirty moldy have to leave 4am couldn't breath. 

Anonymous 

on Expedia

9 years ago

Regrets Horrible, dirty, smokey. Left after 5 hours it was so bad. 

Huntergst97 

on Expedia

9 years ago

Good enough for a night Rooms at a funky smell, Walls are messy 

Anonymous 

on Expedia

9 years ago

Horrible! Walking on the carpet made my feet black! Air conditioner didn't work well. Cabinets falling apart. No cups. 

Ally 

on Expedia

9 years ago

Do not stay The hotel was dirty, and hot. The front desk was completely unorganized. They don't have any roll away beds. They cleaning staff doesn't clean. The bath tubs are slippery and unsafe. They don't stock the bathrooms with enough towels or washcloths. The staff is less then helpful, and the breakfast that is advertised is a cup of oatmeal and granola bars. I will never stay there again. 

hard working ma 

on Expedia

9 years ago

Redroof inn The room was dusty, the walls were dirty. The sink and tub was backed up, there was roaches in the room. The beds where old and hard. There was no phone in the room. The seiling had so much dust on 5he top of it...it was discussing I wouldn't invite anyone to stay there. The picture is false avertizeing