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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked how close this hotel was to everything. The check in was quick and easy. The only thing I would say if for there to have more room amenities, such as blow dryer and the phone did not work. It was 10:40am and there was a woman banging on our door to checkout. I thought that was very rude. A tap on the door or a phone call would have been sufficient.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you liked our check-in process and that our location was convenient for your needs. We value your feedback will use it to make sure we are more consistent in our service delivery. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Minor problem but we got satisfaction We had an issue but hotels.com took care of it with the front desk. We are ok with that.
Business response:
Evanna, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Customer service was great the were very nice and informative
Business response:
Micharl, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you loved our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Just needed an update and some better overall cleaning. Good location.
Business response:
Thank you for your review. Although your overall stay was satisfactory and you liked our location, we apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping department so that they are more diligent going forward. We will also share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will return so we can make it up to you. Sincerely, Hotel Managem... read more
I liked that the property was quiet. The employees were very helpful and informative. I will definetly return back to this property.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn that you had a relaxing stay and found the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
The staff is very friendly and there is a little noise from the highway.
Business response:
Eric, thank you for being a guest at Extended Stay America. We are delighted to read you liked our friendly associates and the service they provided, which made your visit enjoyable. It was a pleasure to serve you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,360 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.