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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
todo bien muy amables atentos buen sitio muy económico
Business response:
Thank you for your wonderful comments of the Extended Stay America. Our entire team will be excited to learn they were able to impact your experience so positively. We greatly appreciate the review and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jonathan, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Chase, thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
WILL CHOSE ANOTHER MOTEL FLOORS DIRTY, NO BLANKETS, OR KITCHENWARE. ONE BAR OF SOAP. NO COFFEE POT.
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness and housekeeping service issue you encountered during your stay. We have shared your feedback with the appropriate team to ensure a better experience going forward. Please note, kitchenware, extra toiletries, and coffee-maker are available at the front desk and are complimentary. In response to your feedback, we will be coaching our staff to ensure we are clearly communicating our services and amenities during guest arrivals. We value your feedback and hope... read more
You get what you pay for. Opt to get a regular hotel because im traveling solo and just need a place to sleep. I would have not booked this place if i had my faimly with me. I Liked that it had a stove and fridge. The outside looks clean from far away. However, there are several wear and tear on the doors and throughout the inside of the room. Stains on the floor, wall and countertops. I didnt want to book a motel 6 so i opt for this...there was no difference.
Business response:
Thank you for sharing your observations you had during your stay. We are glad you were overall satisfied with your experience, but we do acknowledge our shortcomings and will review your concerns with the appropriate team members. Having an in-built kitchenette in every suite, we believe we are a convenient place for families and we would love for you to visit with your family so we can make an exceptional impression. Sincerely, Hotel Management
Heater was not working. Front desk said no engineer is available to repair during week end.
Business response:
Thank you for being our guest. We are sorry for the faulty HVAC unit you had in your room and that we were unable to resolve it to your satisfaction. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.