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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had no trash can, no toilet paper the first night, and no room cleaning. Our bathroom light was also out. They were quick to fix everything the next day (lights, toilet paper). But the individual’s working there were wonderful and accommodating when asked. The towels and bedding were clean. Good location for shopping/food.
Business response:
Thank you for choosing to stay with us. We're sorry for your disappointment with your room, but we're happy to know our associates were able to fix the problems you had to your satisfaction and that our location was ideal for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Roach, ant and spider infested place. In a good area but not a good hotel. Needed somewhere to stay at the last minute. Thought this would be fine but should have just spent extra to stay at a nicer hotel. Staff was friendly but I don’t care about friendliness more than cleanliness.
Business response:
Thank you for choosing to stay with us. Although you liked our associates, we are sorry for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 2.9 star rating with 2,570 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.