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Extended Stay America Select Suites - Lakeland
- Hotels
- Lakeland, FL
About this business
Location details
4000 N Florida Ave, Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything went well at short notice.Birch hill overbooked and I had no other plan.
Business response:
Dear Guest, We’re glad everything worked out smoothly for you, especially on such short notice. It’s never easy when plans change unexpectedly, so we’re pleased we could provide a convenient alternative when you needed it. It was a pleasure having you as our guest, and we look forward to welcoming you back to Extended Stay America whenever your travels bring you our way. Sincerely, Hotel Management
Yes
Rooms could of been cleaned better but I’m enjoying my stay
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your feedback. We are glad to hear that you are enjoying your stay with us. At the same time, we are sorry that the condition of the room did not fully meet expectations on this occasion. Your comment has been shared with our housekeeping team to ensure greater attention to overall cleanliness and presentation. We're truly glad you were still able to enjoy your stay and hope the remainder of your visit continues to be a pleasant one. Si... read more
Very good
The room was clean.
Business response:
Dear Guest, We’re delighted to know you enjoyed your stay and that the cleanliness truly stood out. Maintaining a spotless and comfortable environment for every guest is something we take great pride in, so your feedback means a great deal to our team. We appreciate you choosing to stay with Extended Stay America and hope to welcome you back again soon. Sincerely, Hotel Management
The beds and floor aren't compatible the beds slide every time you move or sit , didn't remote didn't work didn't want to go ask for them to assist, 3/10
Business response:
Dear Guest, Thank you for bringing this to our attention. We regret that your stay did not provide the level of comfort you expected. A stable and fully functional room environment is essential to a positive experience, and we understand how frustrating it can be when that is not the case. While our team is always available to assist with any concerns during a visit, we have reviewed your feedback to ensure greater attentiveness moving forward. We appreciate your candor and hope to have the opportunity to deliver a stay that... read more
Awesome service..
Awesome service, and clean rooms
Business response:
Dear Guest, Thank you for writing such a lovely review about your time with us at Extended Stay America. We’re delighted to hear that you enjoyed our service and found the rooms clean and comfortable. Providing attentive hospitality and a well-maintained environment is always our priority, and your feedback is greatly appreciated. We look forward to welcoming you back for another outstanding stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lakeland
How is Extended Stay America Select Suites - Lakeland rated?
Extended Stay America Select Suites - Lakeland has a 3.1 star rating with 1,628 reviews.
When is Extended Stay America Select Suites - Lakeland open?
Extended Stay America Select Suites - Lakeland is open now. It will close tomorrow at 12:00 a.m.